100% Cotton Dobby-Box Shell Firm Density Side/Back Sleeper Down Alternative Pillow, Set of 2
Product details
Web ID: 1602140082 reviews
Soft
Too soft
Response from Support at Ella Jayne
Thank you for your feedback. This pillow is part of our firm density collection, and many customers find it to be supportive and aligned with the firmness level we advertise. That said, firmness is highly subjective and can feel very different depending on each person’s build, weight, and sleep style.
If this pillow felt too soft for you, it does not mean it is not firm; it simply means that, for your individual needs, a denser or higher-loft pillow may be a better fit. For those looking for stronger resistance with less give, we recommend exploring our extra-firm options.
Jokes
These are the furthest from firm you could ever imagine, the king size pillows aren’t stuffed full and are basically like laying your head directly on the mattress. I had purchased this brand in the past and liked the pillows and was hoping for a like for like replacement but this is hilarious. I cannot imagine anyone describing this pillow as firm. Do not recommend this product.
Response from Support at Ella Jayne
Thanks for sharing your thoughts. We're sorry to hear this experience didn’t match your previous one with our brand. That said, we want to clarify that the Dobby-Box Shell Firm Density Side/Back Sleeper Pillow does have our firm down alternative fill, and we haven’t changed the product specs or fill volume.
That said, firmness can feel different depending on sleep style, body weight, and expectations especially with plush down alternative fill versus solid memory foam. We appreciate your feedback and will absolutely share it with our product team. If you’d like help finding a better fit, feel free to reach out to us at support@ellajayne.com—we’re always here to help.
amazing
It took me a while to find a pillow I love. If you are looking for something comfy but still thick and firm this is your pillow! I truly love it! It has been over a month now and I really am satisfied on this purchase!
Recommends this product
These pillows are not for side sleepers.
Really wanted to love these
Response from Support at Ella Jayne
Thank you for your feedback. I’m sorry to hear that the pillows didn’t work out for you as a side sleeper. While they are designed to provide firm support for side and back sleepers, we understand that pillow preferences can vary from person to person.
We’d love to help you find a pillow that better suits your needs. Please don’t hesitate to reach out to us at support@ellajayne.com, and we’ll be happy to assist with a return or recommend a different option.
Thank you for giving them a try, and we hope to find the perfect fit for you soon!
Disappointed
I purchased a four pack of Ella Jayne king overstuffed pillows four years ago. They were great for sleeping on my side and held up well. I ordered these hoping they would be overstuffed like my old ones. They were not and they were double the price. I shipped them back for return this am.
Customer review from ellajayne.com
Stays cool
I’m a hot sleeper. I ordered a different one of these gel pillows from somewhere else and it wasn’t cotton so it was sticking to my face when I slept on it. I feel like this one breaths well and doesn’t get sticky or sweaty because it’s cotton. I’m definitely getting better sleep now.
Recommends this product
Customer review from ellajayne.com
Very comfy
This pillow is really comfortable and makes me sleep well. Really good quality. It’s a great purchase!
Recommends this product
Customer review from ellajayne.com
Perfect night sleep
My neck has been bothering me and this faux down pillow is excellent! Perfect positioning every single time.
Recommends this product
Customer review from ellajayne.com