Gusseted Firm Plush Down Alternative Side/Back Sleeper 4-Pack Pillow, Queen
Limited-Time Special
$98.99 (60% off)$249.00
Size:Queen Firm 4-Pack
Product details
Web ID: 10537241
This review is from Ella Jayne Gusseted Firm Plush Down Alternative Side/Back Sleeper Pillow Standard Bedding8 days ago
Dreadful quality
Dreadful quality. This pillow was dreadful from the minute I took it out of compression package. Loose fibers and fluff were flying everywhere and could be a lung health hazzard! Fortunately I unpackaged in the garage. Immediately put into a large trash bag put it in trunk & drove to return at Macy’s.
Response from Support at Ella Jayne
Support at Ella Jayne5 days ago
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. All of our pillows are vacuum-sealed to reduce shipping waste and are crafted with tightly sealed seams to prevent fiber escape. What you experienced is highly unusual and not typical of our quality standards.
It seems that the compression packaging was compromised during transit, causing an unexpected release of fill. We’re glad you were able to handle it safely and return it promptly. If you’re open to giving us another shot, we’d be happy to ensure you receive a properly packaged replacement. Please feel free to reach out to us directly at support@ellajayne.com.
This review is from Ella Jayne Gusseted Firm Plush Down Alternative Side/Back Sleeper 2-Pack Pillow King Bedding15 days ago
No longer the quality they once were...
Quality all the sudden dropped...I have been ordering these for the past 5 years.. Ordered a pair a few months ago.. and then all the sudden the pair I ordered a few weeks ago came and they were wo thin and lame.. UGH.. I don't usually write reviews.. but buyer beware.. if you are looking for a "good Pillow to fill up a pillow case and side sleep on.. I guess these are no longer your option.. UGH.. so sad.
Response from Support at Ella Jayne
Support at Ella Jayne14 days ago
Thank you for your continued support over the years. We’re truly sorry to hear that your most recent experience didn’t meet expectations. While we haven’t made any changes to the core construction of our Gusseted Firm Plush Down Alternative Pillows, there can occasionally be natural variation due to differences in production lots or compression during transit.
We’d love the chance to look into this for you and make things right. Please reach out to us at support@ellajayne.com so we can help ensure you receive the comfort and quality you’ve come to expect. Your feedback means a lot to us, and we’re here to help.
15 days ago
from US, United States
LUXURY PLUSH GUSSETED PILLOW
I am so thankful to have found these pillows. They feel absolutely great. They were packaged well. You have to wait 24 hours for the full effect. They are so soft and thick. I hope they last. The best sleep that I have had in a while.
Recommends this product
Customer review from ellajayne.com
This review is from Ella Jayne Gusseted Firm Plush Down Alternative Side/Back Sleeper 2-Pack Pillow Standard Bedding1 month ago
These pillows are heavenly
I've been looking for pillows like this for years - I tried them while staying at a friend's house, asked where she got them, and then ordered them immediately. They are everything.
Recommends this product
This review is from Ella Jayne Gusseted Firm Plush Down Alternative Side/Back Sleeper 2-Pack Pillow Standard Bedding2 months ago
from New York
Nice pillows
Very comfortable the only thing I was upset I ripped off the tag and the stitching ripped with it. That was my fault though.
Recommends this product
This review is from Ella Jayne Gusseted Firm Plush Down Alternative Side/Back Sleeper Pillow King Bedding2 months ago
from Chicago
Fun
Minimally stylish but trendy at same time. I have the red one and it’s the most perfect red. Comfortable, no breaking in needed.
Recommends this product
2 months ago
Very disappointing
They look like they send me a used one I found a couple hair on it very disappointing I have to return it
This review is from Ella Jayne Gusseted Firm Plush Down Alternative Side/Back Sleeper 2-Pack Pillow Queen Bedding2 months ago
from Scarsdale NY
LOVE LOVE LOVE
Might be the most amazing pillows I have ever gotten - was surprised they are this good.
Recommends this product