Automatic Brow Pencil Duo Refill
Product details
Web ID: 75008All Duos discontinued
Extremely disappointed to learn the lip and eye duos are all discontinued. 30 yrs faithful customer. Filing for my reward and switching brand.
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Customer review from esteelauder.com
Very Sad!!!
I am very disappointed that the "soft blonde" shade was discontinued. I have used it for many, many years and the soft brown is not the same for blondes. Please return it to the market. I use Estee Lauder product only.
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Customer review from bloomingdales.com
Why are Colors Gone???
Went to order the Soft Blonde refill and it's not available - and based on the reviews, may have been discontinued. Now the Soft Brown is gone too?? So after people order the full pencil, the colors we need for refills are no longer available? Really poor customer service.
Lovely
Never heavy, very natural- my favorite, at least, the soft blonde was my favorite for years, but sadly no longer available. Maybe I will try the light brown. So happy to see the refill again.
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Customer review from esteelauder.com
So Disappointed
Please bring back the soft blonde shade of your automatic brow pencil duo, I have used this for years and love the way it matches the color of my brows! The other shades are all too dark for me!
Miss soft blonde
I have 3 brow pencils, one on my makeup tray, one in my travel bag, and one in my purse. All have soft blonde. Very disappointed that this shade was discontinued. I have used it for years. Please bring it back.
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Customer review from esteelauder.com
Ditto "Blondie"
I too have been using the Automatic Brow Pencil Duo in the Soft Blonde for years. Quite by accident, I had been using the soft brown and the girl at the counter mistakenly gave me the soft blonde. After a minute of grumbling when I discovered the mistake, I decided to try it, and found out I really liked it and the color suited me better. This is the best eyebrow pencil I've ever used, but I'm so disappointed that the soft blonde color is no longer available. Sometimes these things seem so arbitrary to us customers.
what happened to soft blonde???
I have been using soft blonde for so many years. It took me a long time to discover this flattering & natural looking shade. The soft brown doesn't cut it. I am so disappointed and will now be on the hunt for a new shade from a different company.