FloorRover Anti-Tangle Pet Vacuum
Product details
Web ID: 12959075Great for shedding pets and that’s about it
I’ve been using eureka vacuum cleaners for years. I hate when people say things like that. The reality is I’ve only used eureka brand vacuum cleaners for the last 12 years. But this is the first time I ordered one online. Eureka is cheap in a good way. That is Except for this model. If you want a vacuum that only sucks up pet hair, then it’s great. But when I have to go over a spot twice to pick up a tiny shard of notebook paper. Well let’s just acknowledge that I could have ordered my previous model for a lot cheaper.
Customer review from Eureka
Response from Eureka
Hello J.O.E.L. Thank you for posting your review on our Eureka FloorRover Anti-Tangle Pet NEU630. We're sorry to hear about your cleaner's poor suction performance. For further support with troubleshooting and guidelines, please contact us at digitalsupport@eureka.com.
Works great long hose
Vaccum
Recommends this product
Would buy again.
I own 5 collie/husky dogs and this vacuum works very well! Takes their hair right up.
Recommends this product
Customer review from Eureka
Response from Eureka
Helllo AmericanToker. Thank you for posting your review on our Eureka Floorrover Dash Upright Vacuum. We are happy to hear that the unit has been helpful in cleaning up and that you are satisfied with your purchase. Have a good day! -Eureka Customer Support (BBB A+ Accredited Business)
Eureka FloorRover
Great vacuum. I made a good choice on this purchase. I do wish it was a little easier to clean the filters. But overall very satisfied with the performance and accessibility.
Recommends this product
Thought it would last more than a year!
Have had this vacuum for about a year and have loved it. However now the brush bar will not spin now. Thought this was going to be a vacuum to last longer than this.
Customer review from Eureka
Response from Eureka
Hello, David. Thank you for reviewing the Eureka FloorRover Vacuum NEU630. We are sorry to hear that the brush bar of your vacuum is not working properly. We would like to help you with this, please reach out to us at DigitalSupport@Eureka.com and reference case number 111911904. Eureka Customer Care. (BBB A+ Accredited Business)
Im in love with this vaccum
I bought this vacuum cleaner about 3 yrs ago before we had pets and I just wanted. A deep clean vacuum because of the popcorn ceiling our apartment has. We now own 2 indoor rabbits and Im still in love with it, cleans our hard floors and the carpets great. I was thinking if getting a new one just because one of pur rabbits bit the cord a little
Recommends this product
Customer review from Eureka
Response from Eureka
Hello, Mel. Thank you for reviewing the Eureka FloorRover Dash Vacuum NEU526. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
Great vacuum for a great price!
I bought this vacuum a year ago and have loved it! I have 2 cats and a bunch of kids through the house all the time and it always does the best at cleaning up. I love that i can go between hard wood floors and right across area rugs and into rooms with carpet. I almost never sweep anymore as I just use this! Last week it started to have a smell like a belt was burning, then the spin brush stopped working as well as the suction from the vacuum. The suction from the hose is still super strong. I took the bottom all apart and found a small broken belt, but now kind find where it came from. Even with this issue, I think I'm just going to buy the same one again to replace it I've loved it so much.
Recommends this product
Customer review from Eureka
Response from Eureka
Hello, JT. Thank you for posting your review of the Eureka FloorRover Elite. We are glad to hear you're completely satisfied with your vacuum. For your questions or concerns please reach out to us at DigitalSupport@Eureka.com and reference case number 111760914. Have a good day. Eureka Customer Care. (BBB A+ Accredited Business)
I would not recommend this model NEU529
I was recommended this unit (NEU529) because a family member got one. A month after I got mine the person recommending it found hers had died less than 1 year old. She tried & tried to get help from Eureka and they only made excuses. Now less than a year from the date of purchase mine too had dies and I also cannot get help from Eureka. Not only would I not recommend this model, I also would not recommend Eureka as their customer service is horrific and you just cannot get them and when / if you do they only make up excuses not too help you!
Customer review from Eureka
Response from Eureka
Hello, Rick P. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are sorry to hear about your experience with your vacuum and customer service. If you are unable to reach a resolution soon, please reach out to us at DigitalSupport@Eureka.com and reference case number 111758158. Eureka Customer Care. (BBB A+ Accredited Business)