Lightweight Activity Jumper
Product details
Web ID: 8909242Not so good
There is an unfortunate thing that happens if you put the wrong wooden dowel in the wrong base hole: it gets stuck and won't release. I broke it trying to remove it and was utterly and totally defeated. I now must hide in a hole and hold my son up in order for him to learn to walk. As it should be.
Customer review from evenflo.com
Dangerous
My baby loved this until the wooden leg snapped in half with him in it. Luckily he was okay but it could have easily ended badly.
Customer review from evenflo.com
Response from evenflo.com
We are sorry to hear of the incident that prompted the review. Please reach out to our ParentLink customer service at parentlink@evenflo.com or via live chat and any representative will be happy to help.
Missing a piece
I have this activity jumper and we do love it but it's missing one of the top pieces from the bar on the top the one that is blue and has the end is white and it connects to the top that hangs over the child's head. I'm trying to get a hold of somebody to get a replacement piece. I hope somebody can help me from Even Flow to get this piece sent to me ASAP. I have called the number that it says to call to speak to somebody about replacement parts and all it does is tell me to send an email and I did that too I'm hoping somebody is going to be able to help me. Thank you
Customer review from evenflo.com
Response from evenflo.com
We are sorry to hear contents of the package was missing and would love the opportunity to assist with the missing part. If an email was sent to our ParentLink customer support team a representative will be reaching out shortly to help resolve this matter. We truly appreciate your valuable feedback.
Dangerous
My baby is on the smaller side and was playing in this exersaucer when one side completely collapsed. It is only held together by plastic and one flimsy screw. Luckily I was right next to her and grabbed her immediately. I can’t imagine putting her into this or another jumper like this.
Customer review from evenflo.com
Response from evenflo.com
We are sorry to hear of the experience you encountered with the Woodland Wonder Activity Jumper and hopefully your little one is okay from the incident. Our ParentLink customer service team would love the opportunity to better understand the incident that was encountered with the product. Please reach out to them at parentlink@evenflo.com and any representative will be happy to help.
READ INSTRUCTIONS!
I know a lot of people have made negative reviews about this jumper. When it is lightweight which is why it's so aesthetically pleasing so it's not going to be super super sturdy if your baby is a rocker. Also with anything with the baby you should make sure that you're watching your child while they're in it. And make sure the all three legs are spread out evenly on the floor to prevent tipping.. The other thing is just pay attention to the direction of the top caps as well as the legs to make sure that they are both in place according to the directions. Those small things make a huge difference in the structural integrity of the product. I have not had any issues with it and I love it and my son thoroughly enjoyed it! Glad they made it.
Customer review from evenflo.com
Just what we needed!
I hated every super bright colorful exersaucer on the market until I saw this one. I read a bunch of reviews and saw some people had theirs break, other struggled to assemble, and others complained that the one toy would hit their baby in the face. Well this is my experience: First, I found it very simple to assemble. Maybe it helps that I'm a woodworker but I didn't find it confusing in the slightest and if you use your head you can get it assembled in about 20 minutes. Secondly, I've had ours for two years, we used it until my daughter was about 18 months old and never had any issues with stress on the wooden legs. We're almost due with our second, and I will 100% be bringing this back out. Third of all, we never once had an issue with the one toy bouncing back and hitting our daughter in the face, but if that is a concern to you, just leave it unattached until your baby is a bit older so their face isn't right there beside it. Overall I found this product to be perfect. It was exactly what I was looking for. The colours are not overwhelming like all of the other exersaucers out there, it's sturdy and lightweight but is strong (my guess for the ones thay broke is they were being used improperly or were installed somehow incorrectly). It isn't small, but none of these exersaucers are. I do have to agree that disassembling it is difficult, but honestly, we just left the legs mostly intact and put them into the box as three separate triangles. I like that the center piece has casters so that baby can roam in circles to get the full advantage of it, I like that you can adjust the height (maybe if you are on the wrong height that could contribute to breakage?). I also love how easy it is to remove the seat cover to wash. I recommend this exersaucer to all my friends who are having or have babies! Side note: I saw someone complain about the bunny playing only one song. If I remember correctly it actually plays two songs and makes 3 different sounds (including the squeaking carrot) and you can adjust the volume or make it so it only lights up and doesn't make sounds. I found the sounds and songs to be mostly pleasant, or at least more pleasant than the majority of baby toys out there. Nearly every toy we have is so abnoxuois sounding and deafening... this is not like those toys in the slightest.
Customer review from evenflo.com
disappointed
The aesthetic is there, but the quality is not. This product is very unsteady. I should not be able to stand next to the exercauser, put my hand on top of the leg arch, wiggle it and it have 8-10 inches of wiggle room. My son loves the toys that are on it, but hasn’t hit myself with the bear yet, but he is starting to bounce so well that I’m uncomfortable putting him in this product because it’s so unsteady. waste of money.
Customer review from evenflo.com
Response from evenflo.com
We are sorry to hear of the disappointment with the Woodland Wonder activity jumper. Our ParentLink customer support team would be happy to address any concerns and/or answer any questions and can be reached at 800-233-5921. We trulyy appreciate your valuable feedback in which has been elevated to our Marketing team.
Unsteady
Its very cute... but one of the jump corners snapped and my kid face planted the ground! Horrible quality
Customer review from evenflo.com
Response from evenflo.com
We are sorry to hear of the incident in which you encountered and hopefully everyone is okay. Please reach out to our ParentLink customer support team at 800-233-5921 and any representative will be happy to help.