Fisher-Price Think Learn Teach 'n Tag Movi
Product details
Web ID: 8914295Worked great at first
When my daughter got it for Christmas last year it worked great and she loved it. Fast forward to almost a year later and not used often at all all the lights and sounds work but movi doesn't move.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're sorry your Movi isn't moving. Please reach out to our team, and they'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Stopped working
The wheels stopped moving on movi agter the 3rd time we used it. What a cool robot, hut why is he not working?
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Your satisfaction is important to us, and we are sorry to hear about your experience. We would ask that you call our Consumer Services team for further assistance at 800-432-5437. Support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Wonderful toy... the four times it worked.
After four uses the wheels stopped rolling and just gives a clicking sound. Poor baby, he was so excited for this and now keeps handing it to me asking me to fix it... UGH!!!!
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Your satisfaction is important to us, and we are sorry to hear about your experience. We would ask that you call our Consumer Services team for further assistance at 800-432-5437. Support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Great when it worked
My kids got this for Christmas and it worked for a few months before the wheels stopped moving. Would love the company to fix this problem. I see others have reviewed stating the same defect.
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We would be happy to help! Please email or call our team using the info here: https://bit.ly/2sUbo6E.
Poor Quality, broken within 8 weeks.
My Son received this for Christmas and loved it to begin with. Unfortunately it's broken and now useless less than 8 weeks after getting it. The wheels have completely stopped working so the robot ironically called Movi doesn't move. Not impressed and doubt we will buy any more Fisher price products.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're so sorry to hear this! Our team would be happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Wheels do not work
My son was gifted this toy for Christmas. The robot talks and goes through the games but the wheels will not move. Wish it worked fully.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're very sorry to hear that! Please call our Consumer Services team for further assistance. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Wheels stopped working
The idea of the robot is great but not really worth the money because it doesn’t last long. My some has only had it a month and the wheels stopped working
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We stand behind our products, and our team would be happy to go over some quick and easy troubleshooting suggestions to get Movi back into action. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Fun but not durable
Received as Christmas gift and Wheels’s have already stopped working. Entertaining for the few weeks it lasted.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
This is not the experience we’d like you to have with our products. For assistance, please give our team a call at 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST.