FossilJolie Small Crossbody Bag
Product details
Web ID: 8038073A bit disappointed
Very good quality purse but my one disappointment is the length of the crossbody strap. Fossil is usually great for their long straps and this bag doesn’t come close to the norm. Not sure if there is a strap that is longer, but I’m very sad after spending that kind of money on a “crossbody” purse. :(
Recommends this product
Customer review from Fossil
Response from Fossil
Hello Dawn, thank you for leaving your review on Fossil.com. We are truly sorry that the Jolie Leather Crossbody Bag did not meet your quality expectations. Please know that a member of our Customer Care team will be reaching out to you via email to provide you with further assistance. Should you have additional comments or concerns, please do not hesitate to contact us at social@fossil.com. Have a great day!
Great purse but terrible lining
I love the look and durability of this purse. However the lining started to fray within months. I tried to fix with fabric glue, but it continued to fray. The lining has holes and is in shreds. I expected more from this brand. Need to replace after a year and a half.
Broken Hardware on Strap
I love this purse and I have in multiple colours, but the hardware on my black crossbody strap broke and I can no longer use the purse as I intended when I bought it. Very disappointing.
Customer review from Fossil
Response from Fossil
Hello Lam, thank you for taking the time to share your review with us. We are sorry to hear that the hardware on your Jolie Leather Crossbody Bag broke, as this is not the experience we aim to provide. Please rest assured that a representative will be reaching out to you via email to assist further. If you have any additional questions in the meantime, feel free to reach out at social@fossil.com. Have a great day!
Love Fossil's purses
I have a older and larger Fossil I love and have gotten my money worth out of. This does not fail to impress with one exception, I wish the crossbody strap was a little longer. I do however like the small extra strap the purse has on it.
Jolie mom's favorite
The Jolie crossbody is mom's favorite bag. It is just right size. Big enough for essentials and a bit more but small enough to not be overwhelming. She has many colors and use them daily.
Recommends this product
Customer review from Fossil
Love the color
Love this purse. Wish the small handle was removable.
Recommends this product
Customer review from Fossil
Pebbled leather
What I received was a cheap-looking pebbled leather purse instead of the smooth, brown leather listed in the description. I have purchased this color and style twice before, and what I received this time looks like a knock-off. The quality isn't there, and even the gold-toned hardware holding the strap appears to be plastic, not a strong metal. I am really disappointed if this is the way Fossil is moving forward with its quality in the future.
Brown bags are not as pictured
The brown bag is not soft and slouchy as pictured it’s stiff grainy leather like all the other bags.
Customer review from Fossil
Response from Fossil
Hello Shelley, thank you for leaving your review on Fossil.com. We are so sorry to hear your recent order of the Jolie Leather Crossbody Bag was stiffer than expected. Please know that a member of our Customer Care team will be reaching out to you via email to find a solution for you.