Women's Daisy Black Leather Strap Watch 34mm
Product details
Web ID: 11131198Great Watch
Beautiful watch. Large face. Easy to tll time.
Recommends this product
Watch
Nice watch, but band is a little to small.
Poorly made, easily damaged
Wish I could give it 0. It came damaged, there were fog-like marks underneath the whatever the material was that the "glass" is made of. Same foggy scuff marks on the outside. I tried to remove with various products to no avail. When I went to scrape it off with my fingernail, I did permanent damage to the material. After that, I experimented, and with my short dull nail pressing into the glass I left visible, actual, permanent marks/dents/defects. The watch itself is cute. I used.to buy fossil around 20 years ago, but I guess the quality has gone way way down. I was so disappointed by this brand and the materials. The cover that goes over the face being so easily damaged was the seeling point of me never buying Fossil products ever again.
Customer review from Fossil
Response from Fossil
Hello! Thank you for your recent review on Fossil.com. We're truly sorry to hear about your experience with our product. This is definitely not the level of quality we strive for. We appreciate your feedback, and it will be shared with our product development team for improvements. Your are a value customer to us, and we want to keep you another 20 years. We wanted to provide you with a simple method to initiate your replacement order via our web site. To get started click the link below: https://services-us.fossilgroup.com/pages/services, then, simply follow the provided instructions. Should you have additional comments or concerns, please do not hesitate to contact us at social@fossil.com.
My Fossil Watch
I love the look of the watch, the awesome price paid, and the expedient service in receiving the merchandise much earlier than expected. Great way to keep customers coming back.
Recommends this product
Pretty but broke
This watch is sophisticated and very pretty, but it broke before 2 months. I can’t change the time. The turn piece fell off the watch.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Fossil Women's Daisy Black Leather Strap Watch. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service