Incredibly frustrating and disappointing
I would give this company 0 stars if possible. I’m so incredibly disappointed with this. I bought a brand new one just to open it and have missing parts. I cannot believe the company would be so careless to allow a product go off the production line incomplete. I needed to use this right away and now I’m unable to causing my baby to suffer longer. Insanely disappointed and unhappy.
Customer review from fridababy.com
Response from fridababy.com
We appreciate you taking the time to tell us. It helps us improve. If something didn’t work out, contact us at frida.com/help and we’ll help you out.
Quick and easy
Love how easy it is to use on baby..suction on the new one I recieved works pretty well!!
Recommends this product
Customer review from fridababy.com
Great and easy to use
Great suction. I am struggling with some buggers that seem out of reach for the device, but I am sure that is for a safety reason. So far it is very helpful.
Recommends this product
Customer review from fridababy.com
Great new design
This new design is much better. It breaks less often. We are happy with it.
Recommends this product
Customer review from fridababy.com
New and improved
My other nose Frida's motor suddenly stopped working and I finally had an opportunity to use the new one. It works great! It's our go-to for snotty noses. The only thing that's hard to remember is to charge it. We have an original nose Frida for when we reach for it and this one isn't charged.
Recommends this product
Customer review from fridababy.com
Part replacement
Prompt response and Great service. Requested for a part replaced but they sent the complete product
Recommends this product
Customer review from fridababy.com
Ehhhh
Don’t waste your money. I’ve been through several. This product is OK, but it breaks easily and doesn’t work as well as the manual ones with the straw! The manual ones that Baby Frida makes are on point!
Customer review from fridababy.com
Response from fridababy.com
Your feedback means a lot to us! We’re always working to make our products even better. If something’s not right, we want to fix it—reach out to us at frida.com/help, and we’ll make it right.
Stopped working after the first use.
I need help getting it to suction again. It stopped working, It has battery because the lights will turn on but it won’t suction.
Customer review from fridababy.com
Response from fridababy.com
We’re so grateful you took the time to share this with us! Every bit of feedback helps us grow. If something didn’t go as expected, we’d love to help—reach out at frida.com/help, and we’ll make it right.