Disco Link 18" Chain Necklace in 24k Gold-Plated Sterling Silver, Created for Macy's
Product details
Web ID: 10519572Ratings & Reviews
2 customer images
Looks real
Nice chain. Lenth was perfect. Looks real!
Recommends this product
Perfect to wear everyday!
Very nice and looks expensive.
Didn’t Received
It stated delivered but didn’t received it
I ordered a necklace that was stolen
I ordered a necklace and it was stolen, the courier didn't call to inform me and when I went downstairs it was gone
Inaccurate Listing and Poor Customer Support
I recently purchased a necklace advertised online as 24 karat gold, but when I picked it up in-store, I was surprised and disappointed to receive an 18 karat piece instead. I brought this issue to the attention of the fine jewelry counter, only to be told that the store has never carried a 24 karat necklace, and that the online listing was incorrect. While I understand that errors can happen, I was hoping the store would offer a reasonable solution given the mistake was on their end. Instead, I was told the only option was to return the necklace for a refund—no apology, no effort to honor the original listing, and no alternative compensation offered. I even asked if I could exchange it for another 24 karat item or receive a discount, but the representative was dismissive and unhelpful. This was not only a frustrating experience, but also a disappointing one, especially when purchasing something as meaningful and personal as fine jewelry. I expected more accountability and better customer service. I hope this issue is addressed and that others do not experience the same misleading information.
Dee
It is a beautiful necklace
but anything but this
don't like it.not made well at all
Case of the missing necklace.
I never received the necklace. I was told that they couldn't find it. A week later checking my account, I saw that it had been picked up. I called customer service and they investigated, but the necklace was sold out. I was supposed to get a refund, however that has yet to post.