3-Pc. Heated Razor Starter Set
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Product details
Web ID: 11836074542 reviews
Lubricant strip causes gelatinous gunk
These are the worst Gillette razor cartridges I have ever used. The blades are sharp and cut cleanly. However, the glide strip that dispenses lubricant is HORRIBLE!!! I don't know how they reformulated the lubricant in these things, but it remains on your face and cause threads of gunk to string from your face as you pull the blade away. This stuff gets everywhere. And, it's very difficult to remove from your skin, even with soap and water. It's awful.
Customer review from gillette.com
Response from gillette.com
Theo, thank you for sharing your feedback about the Heated Razor Starter Kit by GilletteLabs. We’re truly sorry to hear that your experience with the glide strip has not met your expectations. We understand how frustrating it can be when a product doesn’t perform as intended, especially when it impacts your grooming routine. Your comments are valuable, and we will be sure to share them with our team for further evaluation. In the meantime, if you have any questions or need assistance, please don’t hesitate to reach out to us at (800) 445-5388. We’re here to help and want to ensure you have a better experience moving forward. Thank you for your understanding!
Faulty dispensing
Product is good when it dispenses but I've now had 3/4 faulty bottles that won't dispense properly. The latest container only worked for 2 shaves and at least 80% of the contents wasted. A previous container become faulty and started leaking gel/foam through the cracks in the lid and not through the proper hole. Avoid this product at all costs and look for an alternative even if you like the GilletteLabs blades.
Customer review from gillette.com
Response from gillette.com
Thank you for taking the time to share your experience with our product. We’re truly sorry to hear about the issues you’ve encountered with dispensing and the inconvenience it has caused during your shaves. That’s not the experience we want for our consumers. Your feedback is invaluable, and we will definitely share your comments with our Quality Assurance Team to help us improve. We strive to ensure that every bottle meets our high standards, and it's concerning to hear that you’ve faced repeated problems. If you haven’t done so already, we recommend discontinuing use of the faulty products and keeping them in case we need to investigate further. Please reach out to us at (800) 445-5388, as we’d like to learn more about your experience and help make this right. Thank you for your understanding, and we hope to restore your confidence in our products.
Product quit working
I bought this heated razor about six months ago. It quit accepting a charge last week. I don’t really think it’s even worth the hassle to return it. The heat was nice, but the shave quality was average, at best. I am losing faith in huge companies to make a reliable product.
Customer review from taos.com
Response from taos.com
Hi Laker, I’m truly sorry to hear about your experience with the Heated Razor. It’s frustrating when a product doesn’t meet expectations, especially after only six months. Your comfort and satisfaction are important to us, and we want to make this right. If you're open to it, please give us a call at 1-800-GILLETTE. Our team is here to explore warranty options and help you find a solution that works for you. We appreciate your feedback and hope to regain your trust in our products. Thank you for reaching out, and we look forward to assisting you!
Classic
A classic for a reason. Thick, smooth lather that helps the razor glide easily. It doesn’t dry out my skin or leave residue. No fancy scent or gimmicks, just clean, close shaves every time. Perfect if you like a no-nonsense grooming routine.
Customer review from influenster.com
It stops working
I’ ve had 3 of them and all of them after 1 year don’t heat up any more and they start to fall apart also the old blades that came with it are no longer available and those were pro a my the best ones
Customer review from taos.com
Response from taos.com
Thank you for sharing your feedback with us. We’re truly sorry to hear about your experience with the Heated Razor by GilletteLabs. It’s concerning to know that you’ve faced issues with the heating function and the durability of the product after a year of use. We always strive to provide high-quality products, and your insights are invaluable in helping us improve. Regarding the blades, we understand how frustrating it can be when preferred options are no longer available, and we want to ensure you have the best shaving experience possible. We’d love to learn more about your specific experience so we can assist you further and share your feedback with our product team. Please contact us at (800) 445-5388 at your convenience. Thank you for your loyalty, and we hope to resolve this for you soon.
Disappointment
I had my razor for 2 years and loved the shave. However, it has stopped working now. Very disappointed considering price paid.
Customer review from taos.com
GilletteLabs shave gel is a way to go
First of all, I like the design of the bottle. It has twist lock on top of the dispenser and rubber feel at the spot where you press with your finger. The quality is superior and it has addition of vitamin B3.
Customer review from influenster.com
Great shaving gel
Great shave gel! It was very moisturizing and went on very smoothly! I like how it was a gel that when lathered turned into a foam! The smell was also very fresh and clean, almost like a cologne!
Customer review from influenster.com