Hub Max with Google Assistant- Charcoal Black
Product details
Web ID: 14551720Such a disappointment
I am a senior and at first I was thrilled that the G Assistant had closed captioning but does not for everything else, not even the news. The whole GUI is an unintuitive, error prone, and clunky mess. The light-weight display is fine unless you try to "double tap to activate" an icon = it has too much give and is difficult to "double tap". It reminds me of the Pixel 6 fingerprint reader issues. I've also asked the Assistant to STOP when it was speaking and received a warning about my Sonos Roam (more than once)? I wish Google would make their devices work and then worry about flooding us with picky, gimmicky tips.
Customer review from Google LLC
Response from Google LLC
Hi Freddie925, thanks for sending in your review on your Nest Hub Max. We're sorry to hear that your experience with your device has been less than ideal when it comes to its GUI being unintuitive and overall performance. We'd like to help remedy that and provide you with some troubleshooting steps that may help resolve the issues you've been experiencing. Please contact us on our Google Help page and reach out to our support team. You can follow the link here to contact us: https://support.google.com/googlenest/gethelp
Excellent so far
Very easy to set up. Added a Bose Bluetooth speaker and a Nest Audio speaker. Combined my Nest Hub Max and my Nest Hub into the audio group.
Recommends this product
Customer review from Google LLC
I love this device!
This Google hub max does all the things I would expect it to do. It has great dashboards, picture quality, digital photo frame, etc.The only reason I'm taking a star off is because when I ask Google to do something, both this device and the mini speakers in the other rooms speak up and try to answer it along with my phone. So that part can get annoying. I've tried adjusting the dials to enable one device to respond more than the other but it doesn't always work well. If you are on the fence I would still 100% recommend this product. Been great in every other way.
Recommends this product
Customer review from Google LLC
Response from Google LLC
Hi Nick, thank you for sharing your review on your Nest Hub Max. We're glad to hear that you're enjoying your experience with your device. We can see how your experience with both speakers answering can be annoying. We'd like to get a better look at your setup and help find a resolution for you. Please reach out to our support team so we can improve on your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Max hub
So easy to setup, replaced our Alexa.Alexa needed us to speak loud to it, this doesn't.Sound us way better and much more home comfortable.A very pleasant change.Also, it connects to our many home devices with ease.
Recommends this product
Customer review from Google LLC
Nest Hub Max
We have really enjoyed our hub max. I like that it provides security while away from home. It also shows me the view from my nest door bell and flood light cameras. I like that is gives me options to make video calls and watch YouTube. It’s also convenient for recipes as we keep our max in the kitchen. Would definitely recommend!
Recommends this product
Customer review from Google LLC
Love Large Display and Camera
Love the large display and camera for Duo calling. Audio recognition is fantastic, even at a distance.
Recommends this product
Customer review from Google LLC
Perfect Choice
The new larger version of the Hub is perfect for a kitchen display.
Recommends this product
Customer review from Google LLC
Great device and features.
Really cool addition to the home. The Hub Max impressed me with its functions to help around the house, letting me use my Google Assistant hands-free. It unites the family (once everyone with a Gmail is set up) quite neatly. I would recommend thinking of it as a central command post for the whole family if you're wondering how it works with apps. So not so much as a stationary tablet. The sound when playing music is not so bad at all. It has plenty of volume, but not to be confused with a stereo that will rattle windows. Just enough to fill the room and surrounding areas with ambient sounds. It will also serve as a picture display once you set up which pictures you desire or picture in general if left at the default setting. One really cool feature is being able to ask it to find something or somewhere, and then sending results to your phone once you are out and about so you have the info readily available on the fly. And it recognizes everyone independently which is awesome!
Recommends this product
Customer review from Google LLC