Green Spinel (1 ct. t.w.) & Lab-Grown White Sapphire (1-1/6 ct. t.w.) Halo 18" Pendant Necklace in 14k Gold over Sterling Silver
Product details
Web ID: 21227267Cheap
Cheap won’t buy again
quality so bad
This necklace looks so good in picture but the chain is so thin it broke next day. I have to return. DON'T BUY
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in this necklace pendant set. The pendant is featured on a lightweight chain which may be best worn on occasion. You do have the option of purchasing a different chain based on your lifestyle. We understand that the chain broke the next day of use, and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy’s Customer Service
Not worth keeping
The thin little necklace chain was broken when it arrived. The stone is a lot smaller than what was shown in the photo. Sending back.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the chain arrived broken, and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service