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10 reviews
Rita Sir
4 years ago from New York
Didn’t enjoy it for relaxation…
This fountain is beautifully made, but it does make some noise that is caused by rotating mechanism inside the water. So I couldn’t enjoy my water/nature time because the noise was louder than the waterflow. Trying to return it now.
Customer review from homedics.com
Response from homedics.com
Consumer Relations4 years ago
Hi Rita, Thank you for your review, we are sorry to hear this product was not as you expected. We see that our consumer relations department was able to assist you with a return for refund. Please feel free to reach out to us if you have any additional questions.1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time M-F. Or email us directly at cservice@homedics.com
Russ P
4 years ago from Fleetwood NY
Bubbling fountain
The look and sound of this rock formation fountain is so natural and real. A great investment for your own sanctuary.
Recommends this product
Customer review from homedics.com
KDenise
6 years ago from Phoenix,AZ
Awesome! Love it!
My son got me this fountain for my birthday! I absolutely LOVE, LOVE it! The quality of the gray/white ribbon gift packaging was such a surprise in itself. I've not seen it before and hard to describe. I will keep even THAT! From the instructions (easy set up) -- natural rocks -- product cards -- fountain... simply beautiful. I can't wait to see it at night. The size is larger than I had expected (as you can see on the placemat). The sound of the fountain is awesome and the water-gush level can be adjusted (low to high) at the motor. The picture portrays the highest gush with some small drops of water falling beyond the fountain. Can you hear the sound of the motor at first try? Yes. But I had a water fountain before and the cure for that was a water fountain cleaner/clarifier, which is cheap. I totally would recommend this fountain. It would be a nice gift to someone.
Recommends this product
Customer review from homedics.com
grandmaKat
7 years ago from Arizona
What is your gender?Female
What is your age?50-60
How often do you shop at macys.com?Frequently
cute fountain
I purchased the fountain hoping for a bubbly water sound, the pump noise drowned out the water sound, I returned the item.
Helpful?
Macysgirl
7 years agoHardly soothing
No soothing natural water sounds because all you can hear is the motor.
Helpful?
Marites
7 years ago from Memphis TN
A Little Freedom from Anxiety
When you live in a world where everything’s always a constant go, it’s important to find something that can put your mind at ease. I find my relaxation fountain does exactly that, it takes me to a place where I can find emotional comfort. There’s nothing more relaxing than watching and hearing the faint sound of water trickling down stones.
Recommends this product
Customer review from homedics.com
Kristy548
7 years agoaesthetically pleasing
Complements the furniture in my room! And It’s very relaxing to look at!
Recommends this product
Customer review from homedics.com
Pump is defective
Brand new, the pump doesn't work No water, completely dead
Customer review from homedics.com
Response from homedics.com
We're sorry to hear your fountain isn’t working right out of the box—that’s definitely not the experience we want for our customers. Please reach out to our support team so we can help troubleshoot or arrange a replacement if needed. We appreciate you bringing this to our attention.