We wanted to replace a traditional two-sided, flip-able, innerspring mattress that had served us well for 20 years. Turns out, not many such mattresses are available any more. 99% of the mattresses on the market are one-sided, with piles of failure-prone memory foam on top. (We're not memory foam fans.) This was literally the only two-sided, flip-able, innerspring mattress we could find, that was available to test out-in person, in our area. It was several hundred dollars more than we wanted to pay, but the comfort was just want we wanted, and our hope is that, being two-sided and flip-able, it will last a long time, with proper care and rotation/flipping. We've slept on it for a month now and it's wonderful. It felt comfortable from Day 1. It is firm and supportive, without being hard or uncomfortable. Macy's delivery service was great; they guys who came were courteous and conscientious of COVID safety issues.