88402440 2 cubic ft. Natures Capes Mulch Red
Product details
Web ID: 16744485Different textures
I purchased 12 bags of the black mulch and when I opened them, they were the more chunky style. I needed six more bags and five out of the six bags were finely shredded and I know it was all from the same pallet.
Customer review from Scotts
Response from Scotts
We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714 for assistance.
Different color each bag
Please do not buy this product unless you do not care about color and shapes this product has. I bought 35 bags of red mulch to do decor my house, None of the bags has the same color. Different shades of RED and also some are very shredded and others totally not shredded. Frustrating (Is not letting me add pictures)!
Customer review from Scotts
Product standard is poor
I have purchased the red product for over 20 years. I recently purchased 8 bags and the new color is no different than the mulch I had down last year. For the past 4 years I would wait and purchase once off sale thinking the product had been sitting in the warehouse and trying different stores Scott color enhanced mulch is no longer up to standard I'm choosing a different product
Customer review from Scotts
Response from Scotts
We're sorry you were disappointed with Scotts Nature Scapes Color Enhanced Mulch Deep Forest Brown. We would like to understand more about your experience and what we can do better. At your earliest convenience, please reach out to us at 877-332-0755.
Faded with in two weeks.
Faded with in two weeks. Very disappointed. I made sure to lay all this down a good week before a rain. It was placed during the first week of June, which wasn’t too hot yet here in the south. I purchased eight bags and all of it just looks like the black mulch has just liquified off of it. We will not be repurchasing. I uploaded two photos. One is from the day I laid all of it down, the other is from today.
Customer review from Scotts
Response from Scotts
Person85, we're sorry to read about your disappointment with Scotts Nature Scapes Color Enhanced Mulch Classic Black and appreciate your feedback. One factor that can cause the color to fade prematurely is rain, especially around the time the mulch is spread. For best results, the mulch should be applied when rain is not expected for 24-48 hours and you should not water the area for 24 hours after applying to allow the mulch to fully dry, which helps to set the colorant. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.
Lost color in less than 24 hours & metal debris
I happily bought 50 bags for a front yard project. Prepped the area removed all grass and filled with good planting dirt prior to putting down 14 of the bags in a flower bed. It looked amazing! Until the following afternoon. Yes, in less than 24 hours the color was washed off and 4 different bags contained what looks like a metal screw cap. Thankfully I found these before the kids did with the bare feet! Very disappointed that I went with the ‘better brand” to be left with 5 day old mulch that looks like it’s been there for years.
Customer review from Scotts
Response from Scotts
We're sorry to read about your disappointment with the mulch and appreciate your feedback. This is not the quality we would come to expect. We do recommend using the mulch when rain is not expected for 24-48 hours. This helps give the mulch a chance to dry and the color to set. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.
Quality not what it used to be
I paid more to buy Scott’s mulch expecting a quality product. Unfortunately I might as well bought the cheaper mulch. I had very large chunks of wood. Not the quality of earlier years.
Customer review from Scotts
Response from Scotts
We're sorry to read about your disappointment with Scotts NatureScapes Color Enhanced Brown Mulch and appreciate your feedback. We would like to assure you that Scotts makes every effort during manufacturing to ensure our products stay as pure as possible. Scotts NatureScapes Mulches are regionally produced and will vary in consistency from large to small chunks. Other than our specifically named NatureScapes Triple Shred, none of our mulches are specifically double of triple shredded. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.
Would not purchase again. Has weeds in it.
Before putting the mulch down, we put down weed blocking plastic. Now, I have these weeds with stickers that keep coming back. It still looks nice, except I am having to pull weeds ever couple of weeks. The picture shows what has grown in the past two weeks. Makes a lot of work when there shouldn’t be any.
Customer review from Scotts
Response from Scotts
We're sorry to hear you're not thrilled with Scotts Nature Scapes Color Enhanced Mulch Deep Forest Brown. We appreciate you taking the time to let us know. Our growing media products undergo a composting process designed to eliminate the majority of weed seeds. However, it is important to note that some weed seeds may persist. We want you to feel confident in our products. That's why we offer a product guarantee. If you're not happy with the results, you can get your money back. Some limitations apply, of course. If you'd like to chat more about this, give us a call at 888-270-3714. We're here to help you make your yard dreams a reality!
Product works well in my garden
I bought 40 bags in Calgary for my garden a month ago. It still looks great with no loss of color and no contaminates in any of the bags. I have seen none of the issues reported by other customers in this thread so in my experience it is a good product.
Customer review from Scotts