Initial Disc Layered Pendant Necklace in Sterling Silver, Created for Macy's
Product details
Web ID: 16109179Damaged & Deeply Disappointing
Arrived damaged. Devastated because I had this necklace before and it was perfect and never tarnished. I waited months for them to restock the initial I needed to replace my girlfriend's lost necklace, only for it to arrive in awful condition. Brown marks and scratched up. And they won't replace it because it's out of stock again but they still want me to give the necklace back. I fear they'll try to sell it again even though it's damaged. Deeply unhappy, disappointed, and heartbroken. I no longer even want to deal with this but I unfortunately need to still sit here and wait for them to restock to buy a new one. An allegedly brand new item should not be damaged and worn.
Eye catching.
Classy. Looks expensive.
Nickel in this piece.
My daughter has an allergy to nickel. Her neck broke out in a rash from this. So much for sterling silver.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your daughter had a reaction with the necklace and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Delicate
Nice necklace a lot smaller than I expected. Very delicate. Would buy again.
Recommends this product
Got a blank!
I ordered initial S and got a blank, cannot believe it… was intended to be a gift now need to look for something else
Recommends this product
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that you have received the wrong item and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Outstanding necklace
This necklace looks classy and is very dainty. It's worth the money I paid for it.
Casual jewelry
I gave this pendant as a gift which I enjoyed and the recipient loved. It’s nice and light and fun to wear anytime.
Recommends this product