26363EH 24' x 12' x 52" Rectangular Ultra XTR Frame Swimming Pool w/ Pump
Product Details
Web ID: 19776453Horrible
Horizontal poles split in first set up. The metal is thinner and lighter than previous pools. I tried emailing but no response from Intex.
Customer review from intexcorp.com
Response from intexcorp.com
We’re sorry to hear about the issue with the horizontal poles and understand how disappointing this is. Please contact us for assistance at 310-549-8235 or via chat at intexcorp.com. We’re here to help and appreciate your feedback.
Great pool, weak filter
We love the pool over all. The set up instructions could have better clearer. The sand filter is the problem. It loses its strength or force after couple of hours
Customer review from intexcorp.com
Response from intexcorp.com
Thank you for your feedback. We’re glad you love the pool but sorry to hear about the filter issue. We appreciate your input on the setup instructions and will take it into account for future improvements.
The 32' x 16' x 52" Intex Ultra XTR pool is ideal for those looking for a spacious and durable option.
The 32' x 16' x 52" Intex Ultra XTR pool is ideal for those looking for a spacious and durable option. Its galvanized steel frame with corrosion protection ensures stability and longevity. Although installation requires at least two people, the process is intuitive with clear instructions. With a capacity of over 14,000 gallons, it includes useful accessories such as a Krystal Clear sand filtration pump, safety ladder, cover and tarp. Its performance stands out for the efficiency and silence of the pump, and its cleaning system keeps the water crystal clear. Among its advantages are the ample space, durability and included accessories. As disadvantages, it requires a considerable area and regular maintenance. In short, it is an excellent investment to enjoy the summer with family or friends. Translated with DeepL.com (free version)
Customer review from influenster.com
Average pool. Cheap parts
The pool itself is pretty nice. I do wish the warranty covered more than just the frame and pool liner as we've had to replace several hoses and fittings over the three summers that we've had the pool (this will be our fourth summer). We have been taking it down every year, but plan on winterizing from here on to save water (we're in the south anyways). Not sure if taking it down and storing it is better or worse for the components (despite proper long term storage maintenance), but we'll see. The liner has held up very well, but I can't say the same for the frame as it is rusting in places despite all of the advertisement concerning their anti-rust coating. Not anywhere to the point of concern, mind you, but after the first summer we noticed rust when taking it apart, so... maybe it's better than their cheaper pools, but it still rusts pretty quickly. The pool cover tore above an eyelet (where the string goes through to tie it down) within the first summer as well, then over the next two summers the seams would produce more holes, then last year we left it up a touch longer than we typically do, but without water. The cold weather (not that cold, though) did not mesh well with the pool cover and it just tore to pieces. So, that thing is a complete dooker and I would recommend replacing it with a nice high quality tarp instead. The ground tarp that ships with this pool can immediately put into recycling/garbage as it is very cheap, will become brittle and will shred to pieces from a light breeze in a matter of weeks. It didn't last through the first summer. Some of the plastic bits for locking the legs into the frame, the frame collars and little button things are also cheap, will become brittle and break over time, too. The theme seems to be "make a good pool liner, a pretty good frame, then just go real cheap on everything else". Granted, the pump has thus far done its job without issue. Overall, it's not a bad pool, but it's not amazing, either. I've seen it priced around a grand at its lowest, usually post-summer. That's not a bad price to pay for it.
Customer review from intexcorp.com
Response from intexcorp.com
We're sorry to hear about your experience with our pool. Your input helps us improve our products for the future. We understand your concerns regarding the components and appreciate your feedback.
The Intex Ultra is an excellent pool
The Intex Ultra is an excellent pool. This is what you really need to know!!! What you pay for this pool will not be the price in the end meaning that there will be costs associated etc….. you need to know that when setting up a pool this size that a level surface is key! It is an absolute! DO NOT set these pools up with one side higher than the other and Be sure where the tarp is laid is where you want the pool, there is no going back to move it. It took 2 hours to hook up the pool filter, salt water and connect the hoses. The pool took about 3days to fill up. Changed my hose for better output of water. I did not water at night. Over all I am happy right now with this pool and excited for summer to come now. The pool is BIG. I like how Intex sends you mostly everything you will need to get this pool started and running. The pool is a lot of work to setup and maintain, but the benefit of having a very large pool will pay off. Highly recommend 🤩
Customer review from influenster.com
I can’t wait until summer
This is amazing. A lot bigger than I expected. However I’m super glad to have gotten the opportunity. I have the perfect place for it just need the weather to go with it. It’s super nice and the quality is great.
Customer review from influenster.com
Affordable above ground luxury pool!
This is sure to be a hit with the whole family during those long hot and miserable summer days! Includes a volleyball net, ladder to enter, pool liner, debris cover, pool frame, ground cloth, delux cleaning kit, sand filter pump, and Saltwater filtersystem.
Customer review from influenster.com
Fantastic pool for the price
It being fall, I haven't been able to install the pool yet. I have gone through the boxes and everything is there and in perfect condition. Delivery was fantastic with a very friendly driver. The pool comes with everything you need to get up and running for summer. This is going to be a great addition to our summer fun! It came with a filter and everything needed to set it up. Just need a load of sand and water and you are ready to go.
Customer review from influenster.com