No-Tug Anti-Aging Gel Eyeliner, Waterproof
Product details
Web ID: 5618363Not happy
Why is the no tug anti aging gel eyeliner discontinued? I finally found one I like.
Recommends this product
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi there! We are so sorry for any disappointment regarding the No-Tug Gel Eyeliner. We did recently launch our Mechanical Superhero No-Tug Eyeliner exclusively with QVC! We hope you can check IT out! XOXO
Could not advance gel to sharpen!
Extremely disappointed in not being able to advance the gel stick. Used it for approximately a week! Money thrown away by purchasing “IT”. No wonder it’s no longer being sold. 32.00 at Ulta!
Customer review from itcosmetics.com
Response from itcosmetics.com
We appreciate you reaching out! We apologize for any confusion however with our new Superhero No-Tug Sharpenable Gel Eyeliner, IT does require a sharpener to advance the pencil despite the plastic-coated appearance of the eyeliner. We do realize the bottom of the pencil still does twist however please know this will not advance the pencil to the top. For best results, turn the pencil gently 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. For the most precise definition, we suggest using our Superhero Sidekick to sharpen your eyeliner! XOXO
Please bring this back!!
PLEASE!!!! PLEASE!!! PLEASE!! Bring this product back! I refuse to use your new superhero eyeliner, it is terrible compared to this.
Recommends this product
Customer review from itcosmetics.com
Please bring back!
This was a great eyeliner, only one found to be consistent and dependable wear. Highly disappointed to see it’s discontinued.
Recommends this product
Customer review from itcosmetics.com
Why????
Why would you discontinue the best eyeliner I ever used? Ugh !
Customer review from itcosmetics.com
No-tug
I do not like that you have to sharpen this eyeliner. You waste alot of the product itself because you have to keep sharpening it and the hard parts of the stick pokes your eye when applying.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi there! Thank you for sharing your feedback about our No-Tug™ Waterproof Anti-Aging Gel Eyeliner. We understand how disappointing it is when a product doesn't provide the results you were hoping for. We suggest trying our Superhero No-Tug Retractable Eyeliner. This does not require sharpening and offers super all-day wear that doesn’t smudge. We hope you'll love IT as much as we do! XOXO
Please bring this back. The one you have to replace this is horrible and I refuse to use it. This is one of your best products and I can't believe you discontinued it.
Recommends this product
Customer review from itcosmetics.com
Bring back my eyeliner.
I can’t begin to explain how upset I am. Why would you discontinue this product? The one with the sharpener doesn’t even compare. Please bring it back.
Customer review from itcosmetics.com