Superhero No-Tug Gel Liner
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Product details
Web ID: 105788751,514 reviews
Love them
Easy on. Good colors. Sometimes hard to find purple in stock
Recommends this product
Customer review from itcosmetics.com
Use to love this. It’s Changed, crumbles and breaks easily when sharpened.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi there! Thanks for sharing your thoughts on our Superhero No-Tug Sharpenable Gel Eyeliner. We value your comments and have let our team know. Ensure you're using a cosmetic-grade sharpener for this eyeliner to help give you the perfect point! As an alternative option, we have our Superhero No-Tug Retractable Eyeliner. No sharpening required - simply twist up the needed amount and apply! Find this waterproof, smudge-proof, all-day wear eyeliner here: https://tinyurl.com/29o4jvsk
hate it
Of all of the items I have purchased, i’ve never hated any….until now. These are horrible. They don’t “sharpen”. I am left with a dull, fat tip that is useless for lining eyes. If this were an eye shadow, that would be one thing. But it’s not. Maybe there’s a secret to good sharpening? I don’t know.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi there! We’re so sorry to hear about the trouble you’ve had! We completely understand how frustrating it can be when a product doesn’t perform as expected. Despite the plastic-coated appearance of the eyeliner, it is designed to be sharpened with any standard cosmetics sharpener. For best results, we recommend turning the cosmetic sharpener itself, not the pencil, gently 3 to 4 times, taking care not to apply too much pressure. After sharpening, be sure to clean any remaining shavings from the blade edge to maintain performance. For the most precise and effortless sharpening experience, we suggest using our Superhero Sidekick Pencil Sharpener, which is specially designed for products like this. We truly appreciate your feedback and hope this helps improve your experience.
The old version was better
Why did you change this? The old formula was better and you didn’t need a separate sharpener you could twist it to reveal more of the liner. Changing this to having to need a separate sharpener was a terrible idea. Ever since they sold the company the products are just worse.
Customer review from itcosmetics.com
Response from itcosmetics.com
Thank you so much for taking the time to share your thoughts about the Superhero No-Tug Sharpenable Gel Eyeliner. We completely understand how attached you might be to the original experience, and we want to reassure you that the formula itself has not been changed. Sometimes, it can be easy to mix it up with our Superhero No-Tug Retractable Eyeliner, which is a different product with a different texture and application. We hope this helps clarify things! We truly appreciate your loyalty and feedback—it means a lot to us.
Terrible product
The eyeliner does not glide on smooth, it’s clumpy. I bought 3 and returned 2 due to I used one and didn’t want to return used item. Terrible product would not recommend or buy again.
Love my new IT Cosmetics No-Tug Gel Liner
Very good product - easy to apply and color stays intact.
Superhero no tug eye liners
I just love how it glides smoothly, 16-hr stay on, love color choices
Recommends this product
Customer review from itcosmetics.com
Easy application and beautiful colors
I love this eyeliner. The No-Tug aspect is perfect for me. Easy to use and love the colors.
Recommends this product
Customer review from itcosmetics.com