Air 2 Smartwatch 41mm Black Case with Black Strap
Product details
Web ID: 6510395Useless piece of garbage
Do not buy this piece of junk. Battery lasts only less than half days if fully charged. It looks nice in your wrist, but useless piece of garbage.
Response from iTouch Team
Hi there! We are very sorry about this experience. The battery performance of your watch greatly depends on your use. We also recommend that you turn off notifications you wish not to receive. More importantly, we recommend that you charge your watch directly to a computer or a laptop for 2.5 hours uninterrupted.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the iTouch Air 2 Smartwatch. We are always looking for ways to improve our assortment and we will pass this note along to the iTouch development team. Sincerely, Macy’s Customer Service
Waste of money
I got this watch as a gift for my daughter. Very disappointed. The watch does not allow you to view text, does not have a calendar or calculator. Does not have voice assistance or allow you to view your call log. Waste of money.
Response from iTouch Team
Hi Krystal! We are very sorry for the experience. As mentioned by Macy's support, you may have this item returned and maybe reconsider our latest models with updated features. To know more about our products, please visit this link: https://itouchwearables.com.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the iTouch Air 2 Smartwatch. We understand you are not satisfied with your selection. If you are still within the timeframe of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Excellent product
I bought these and keep buying them cus, my friends and family keep taking them from me. Very affordable, but compete with the big guys!
Recommends this product
Customer review from itouchwearables.com
Response from itouchwearables.com
Hi! Such a cute story. Thank you for sharing this and for the 5-star rating. :)
Watch
Great gift for my daughter. She is an athletic lady. She enjoy it
Response from iTouch Team
Hi Elena! Thank you for the 5-star rating and your honest feedback. We are happy that your child is loving it. :)
Do not buy
Item does not work. A total waste of money. The charger does not connect to the device.
Response from iTouch Team
Thanks for the review, Niki. We'd like to further assist you with this, it would be helpful to have a little bit more information. Please send us photos of the back and front of the watch at reviews@itouchwearables.com? Our CX team was given a heads up so once we received your message, we'll take care of it right away!
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the iTouch Smart watch. We understand your watch will not charge. Feel free to return this item or visit your nearest Macy’s for an exchange. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Not exactly what I expected.
This product appeared to be used or some type of return. Packaging was untidy.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the iTouch Air 2 Smart Watch. We understand you are not satisfied with the condition of how your received your watch. Feel free to return this item or visit your nearest Macy’s for an exchange. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
A great watch
I purchased the watch to pair with my Samsung Galaxy phone. It paired easily and has so many features. It's a great watch with a great price. I would have given more except the range between the phone and the watch needs to be greater.
Recommends this product
Customer review from itouchwearables.com
Response from itouchwearables.com
Hi! Glad that you are enjoying your watch. Really appreciate the feedback about the Bluetooth range. We will surely look into this! Thank you so much for being part of the iTouch Wearables Community!
Not good!
It’s not friendly user. It doesn’t work as described.
Response from iTouch Team
Hi Gaudhy! Thanks for reviewing our product. I'm really sorry to know about your experience and we would like to help you out. Please email us at reviews@itouchwearables.com and share more details about what you're having challenges with, and what you are hoping to accomplish with the watch so we can walk you through the process. Our CX team will be on the lookout for your email so we can assist you right away.