Air 3 Unisex Heart Rate White Strap Smart Watch 40mm
Product details
Web ID: 11334239Never received the item.
I never received this item.
Response from iTouch Team
Hi Abbie, we understand the inconvenience caused by the missing item. Rest assured, we are committed to resolving this matter promptly. Please email us at reviews@itouchwearables.com and provide any relevant documentation or details about your order.
Works Great
love my watch and would highly recommend it. The silicone band is very comfortable but the inexpensive mesh band , purchased recently, is even more-so! This watch has everything I need on a daily basis from alerts when my phone rings and receiving messages with vibration.
Recommends this product
Customer review from itouchwearables.com
Non Functioning
I purchased this watch in March of 2023. everything was working great until 3 weeks ago the app that is required to change any functions of the watch etc had an update. Since the update I have not been able to access the app my watch show the incorrect time and I can’t change anything. I have contacted customer support for the app and they just keep telling me to delete and reinstall the app. My watch does not pair with the app I can’t change anything. As of now my watch is 8 hours ahead and 17 days out. So basically the watch is useless due to the app. I would advise reading the app reviews before purchasing. I am past my return window.
Response from iTouch Team
For the pairing process, please remove the watch from the Bluetooth list on your phone. Simply go to "Settings," then "Bluetooth," find your watch, and "unpair" or "forget" it. For iPhones, tap the "i" icon and choose to "forget device." Then please try to go back to the app and attempt the pairing process You can reach us at reviews@itouchwearables.com 24/7. Or reach us at 855-650-0925 from 10 a.m. to 7 p.m. Eastern Time, 7 days a week.
Been using for years
I had no idea my husband had been using this for years when I asked him if I could borrow it one day so that I could track how much ground I’m covering on my daily walk. Turns out that he’s been using this same smartwatch for years without issue. I initially gave it to him to use because he has A-fib and we want to monitor that as best we can. This watch captures data that he uses to report back between cardiologist visits. I had completely forgotten that he’s been using this all this time, and it also worked like a charm to track my daily 3.1 mile walk too. Something that still works after years of use gets high marks in my book.
Recommends this product
Customer review from itouchwearables.com
Great watch
I bought an SE in Canada and love it but I can’t seem to find any more here.. I would like to purchase another two, do you ship to Canada?
Recommends this product
Customer review from itouchwearables.com
Response from itouchwearables.com
Great to hear that! Please visit https://itouchwearables.com/.
Disappointed customer
I've had my iTouch Air 3 for a month. It doesn't track steps accurately. Once in a while, I completely lose steps and restarts itself. Sometimes, it sets time back to when I first bought it. I am disappointed that I spend the money on buying something that won't work properly.
Customer review from itouchwearables.com
Response from itouchwearables.com
Make sure you are wearing it snugly on your wrist for proper accuracy. Email us at reviews@itouchwearables.com if you need assistance.
Excellent smart watch
I love my watch and would highly recommend it. The silicone band is very comfortable but the inexpensive mesh band , purchased recently, is even more-so! This watch has everything I need on a daily basis from alerts when my phone rings and receiving messages with a vibration. Very happy with this affordable purchase. I would like to commend iTouch Wearables in regards to my great customer service rep. by the name of James. Recently I was contacted that the watch needed a new software update and James helped me patiently solve all, ALL, issues with the connection. In 15 minutes, with his help, I got it up and running. Truly an asset to the team!
Recommends this product
Customer review from itouchwearables.com
Great Features
I bought this a month ago and I am very happy with my smart watch.
Recommends this product
Customer review from itouchwearables.com