Live Pro 2 True Wireless In Ear Headphones
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Product details
Web ID: 16193067151 reviews
Disappointing experience after only 3 days of use
After just three days of use, the headphones started to malfunction. They would randomly switch between noise-cancellation modes without any input, and whenever I tried to listen to audio, music or video, playback would cut off almost instantly, followed by strange noises before the headphones stopped working altogether. I attempted a factory reset to resolve the issue, but the fault persisted. I eventually had to return the product and am now waiting for a refund. This has been a real disappointment, and I am left uncertain whether I can trust JBL again — whether to risk trying another model or instead turn to a more reliable brand available on the market.
Customer review from jbl.com
Response from jbl.com
Thank you for your review. I am very sorry you have experienced this with one of our products. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
Awful purchase
They stopped working after about two months. They had this awful clicking static noise and now they just produce no sound at all!
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. Here are some troubleshooting steps that might help isolate the issue with your JBL Live Pro 2 TWS. First, o determine if the problem is in the device or the headphones, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Next is a reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact us for further assistance.
Great sound
Great sound and easy connection. Stays snug in ear while on treadmill
Customer review from jbl.com
Low quality for the price
Listening to Music is good , voice clarity during calls is not in the expected standard. Low quality for the price
Customer review from jbl.com
Response from jbl.com
Thank you for your review. We are happy to hear that you are happy with the sound of our Live Pro 2. If you are in need of any support, we welcome you to contact our JBL Customer Support team: https://support.jbl.com/gb/en/
JBL Live Pro 2 TWS
This ear buds are awesome, has a feature that’s not mentioned in the description which is wireless charging, noise cancellation is phenomenal while mowing my lawn, So far battery life seems to be good.
Customer review from jbl.com
Great features
These are good earbuds. Overall, I am happy with them. I ordered them whilst on vacation and was able to listen to my music clearly on the flight. Noise cancelling is good.
Customer review from jbl.com
Horrible
The ear buds are good for music, not good at all for phone calls despite what they tell you in the description. VERY DISAPPOINTED ESPECIALLY CONSIDERING THE PRICE
Customer review from jbl.com
Response from jbl.com
We'd like to work with you directly to address the issues you're experiencing with your unit. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET).
Can’t live without….!!
Amazing product, quality noise cancelling and great value for money. Lost one of my original pair whilst out cycling. Couldn’t live without them, so bought another pair straight away!!
Customer review from jbl.com