Velvet Rose & Oud Home Candle, 7.1-oz.
Product details
Web ID: 408395515 reviews
Disappointing
Gorgeous scent but very disappointed with how it burns, would not recommend
Customer review from jomalone.com
Response from jomalone.com
Happy to hear you loved the candle scent! We're so sorry to hear your experience Zupercooper. We would love to help give you some candle burning tips and show you how to care for your candle, click here to connect with a Jo Malone London stylist to find it now: bit.ly/JMCustServ.
I’ve been using these
I’ve been using these candles for a few years and absolutely love them. They're Just a bit pricey, other than that, I'd recommend them.
Customer review from influenster.com
Rich and Romantic
I got this because I liked the colour of the jar and i tend to like woody scents and was intrigued by this one. The deep red wax is outstanding without being gaudy and does not look out of place in our period property but could equally work in a chic, modern home. The scent is truly divine. It is rich and captivating and one that reminds me of the deepest red roses (perfect for Valentine's Day). I used this in a bedroom and it provides a delicate scent. Some may, however, find the throw is disappointing and I can see why. I'm torn between bitter disappointment that this won't scent the living area (it is far better suited to smaller rooms) and the feeling that the delicate nature of the fragrances don't call for an overpowering display. It was noticeable in the room itself and slightly outside the door but the scent certainly didn't travel downstairs as other candles have. This scent lends itself to night time and I couldn't imagine this in the day unless it's a duvet and lounge clothes day. This would not work in an imposing hallway- it would get lost unless paired with a complimenting scent or layered with more than one candle and a diffuser. This won't work in your bathroom, kitchen or dining room. This is for living rooms or bedrooms and really only suits autumn and winter and be mindful if you have a large open plan living area that the throw might disappoint if this candle is left to do the job on its own. Would I re-purchase- absolutely. In Autumn.
Recommends this product
Customer review from jomalone.com
Wouldn't buy anything else
Best candles ever - especially this one I buy it time and time again. If you light it even for half an hour the smell will film the room for hours
Recommends this product
Customer review from jomalone.com
Beautiful smell
Very happy
Recommends this product
Customer review from bloomingdales.com
Disappointing packaging.
Must admit that the candle is nice, but the packaging is not the JM standard. Product in ugly brown box, no matches and of course no samples.Not sure how can you get it so wrong this time. Time to switch to another luxury brand.
Customer review from jomalone.com
Response from jomalone.com
Hi Cammy, thank you so much for getting in touch with your concerns about the Velvet Rose & Oud Home Candle. We are so pleased to hear you liked the candle itself however do apologise that you were disappointed with the standard of the packaging. This is important to us and we will be putting your feedback forward for review. We thank you for your brand loyalty over the years and really hope to see you shop with us again in future. Thank you Cammy.
Gorgeous scent but quality issues.
It's beautiful smell makes my room so cosy and romantic but the candle has a major fake. The wick is off centre so about one third of the wax will go unmelted. What a waste. The off centre wick was not noticeable initially but became more and more apparent as the candle burnt. It's such a shame as the candle is sooo expensive I really expected the quality to reflect the price. I love this candle but due to quality I definitely won't repurchase.
Customer review from jomalone.com
Response from jomalone.com
Hello Ebee, we really value your feedback and appreciate you reaching out. Providing superior products is always our goal and we're so sorry to hear that on this occasion this has not been case. May we kindly ask you to contact our consumer care team on freephone 0808 281 281 0229 so that they may assist and make tings right for you.
Unevenly melted
The wick is not well centered, the candle has a crooked wick, it made the candle burn unevenly. It leaned to one side, the flame melted the wax on one side. The fragrance is really good, my favorite one. But unfortunately I had to throw it away since started melting uneven.
Customer review from bloomingdales.com