Ceramic Bread Bowl with Baking Lid KSM2CB5BGS
Product details
Web ID: 16224021Cracked in the oven
The lid cracked In the oven when baking bread with it.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear KatiH, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid KitchenAid Bread Bowl with Baking Lid. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291356292 used for the review, phone number, street address, zip code, and date of purchase. We look forward to your reply. Thank you. Review Team
It's a beauty, for sure
An unnecessary but happy purchase! It's a beautiful bowl and it did a great job with the couple of loaves I've baked so far. I did find it wobbled (rocked?) a little even when locked in position, but I just put my hand on the side until the dough formed, and it was fine. I'll only note that it's much more blue/cool-toned in real life compared to the photos online, which are warmer. Because of this, it looks a little off-colour on my machine (Milkshake), so I won't display it as planned.
Recommends this product
Customer review from kitchenaid.com.au
I was so looking forward to this
Really wanted this to be good , it went on the mixer all good started off good using the dough hook but just never mixed properly jumped around and then was jammed on the mixer bottom took strength to get it off when I did I saw the jumping around had chipped a piece off , I love my mixer but this was just a waste of money , so disappointed.
Customer review from kitchenaid.com.au
Response from kitchenaid.com.au
We're sorry to hear about that—especially when everything seemed to start off well. Our team would love to try and make amends for the trouble this bowl has caused. Please feel free to call us on 1800 990 990.
Too delicate?
I got this for Christmas and have used it a half dozen times to bake bread. I followed KitchenAid instructions, heated it in the oven before putting dough into bake. Today, the lid broke into 4 pieces as I was rinsing it. I waited over 3 hours to rinse it so it was definitely cooled. One shard cut my thumb.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear MamaConnie, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Bread Bowl with Baking Lid. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289539094 used for the review, phone number, street address, zip code, and date of purchase. We look forward to your reply. Thank you. Review Team
Lid cracks when baking bread
Got this as a wedding gift and the second time it was used to make bread the lid cracked from after removing it from the oven.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Emmie25, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Bread Bowl with Baking Lid. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288545715 used for the review, phone number, street address, zip code,and date of purchase. We look forward to your reply. Thank you. Review Team
What a great purchase!
I purchased the artisan bread bowl and lid a couple of months ago now and I’ve played and experimented with loaf bread, savoury ‘pull apart’ bread, sweet AND savoury scrolls. I’m amazed at how this bowl simplifies the mixing/proving/baking process. I was a bread making newbie and I now feel like a pro! I do wish KitchenAid would get their recipe section of the site up and running. It continues to be a frustration.
Recommends this product
Customer review from kitchenaid.com.au
Perfect bread making tool
I bought this a while ago but it was too hot to do any baking. Works a treat saves time and effort being able to make one bread in one container.
Recommends this product
Customer review from kitchenaid.com.au
Breakable lid
Gave this as a wedding gift and the bride went to make bread with it the first time and the bread came out perfect but the lid to the bowl broke after it came out of the oven.
Response from KitchenAidTeam
Hi Erika, Thank you for providing feedback on your Bread Bowl with Baking Lid. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.