Fresh Prep Slicer/Shredder Attachment KSMVSA
Product details
Web ID: 4560629Ratings & Reviews
224 customer images
Garbage.
Horrible. Plastic chute breaks every single time I use this. Gorilla glue wont hold anymore. Total waste of money!!! So disappointed
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear JenHan, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371902520 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Kitchen Aid First Choice
Kitchen Aid has been my first choice of both large and small appliances for many of my 83 years, and have never been disappointed until I received this slicer/shreder from my sons as a gift. If appears others have had the problem with the plastic top loader cup breaking off, as mine did shortly after receiving it, then the latch lock stopped keeping the grater/slicer in place & would not lock it in, so I had to try and hold it in with a butter knife with one hand while holding the detached top loader in place with the other (quite a trick for an unsteady hand). Rather than complain, I should have known better, but bought a cheap flimsy smaller rendition online which worked ONE TIME and the entire thing cracked & fell apart. I now have shredder/slicer inserts and only need the main white attachment that holds them. Do you sell that part by itself? Trying to downsize
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Picky, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371243304 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Broke after a few uses
I got this for my birthday in April and after using it a few times, the clear silo part broke off. It works so well and i was so excited to have it since i shred the cheese for my homemade pizzas! I still use it but it’s difficult as i have to keep pressure on it and i feel like it’s starts to take a toll on my mixer as well😏
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Amy, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#370514081 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Glued plastic pieces came apart
Extremely cheaply made product. It broke where the clear plastic and white plastic are GLUED together. I take very good care of my accessories, have always been gentle with it and always hand wash. I didn’t get very much use out of it and honestly the spot that it came apart wouldn’t take that much stress for it to have come apart anyway!
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Jess, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#368509062 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Not durable/ potentially dangerous
I bought this attachment to replace the former hard plastic slicer/shredder which I used for about 20 years. It was a wonderful attachment and my go-to for shredding cheese, chocolate bars and carrots. I’ve been using this newer style shredder/slicer for a little over a year. While in-use, the clear feed chute broke off from the white housing while the blade was turning. I’m still wondering how in the world I didn’t end up with mangled fingers. The housing has always been hand-washed. I expected better durability from this brand. I have attempted to use the chat feature 4 times to inquire if the unit was faulty. Sorry to have to leave a negative public review but the way it broke could’ve resulted in an ER visit.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Shel, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#364290355 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Plastic cylinder broke
My husband bought me this for Mother’s Day this year and I’ve been using it for shredding cheese for my sourdough cheez its! It made it so easy! Today the plastic tube broke from the base and after looking at the reviews it looks like I can’t fix it or use the warranty to replace it! Ugh very frustrating.
Recommends this product
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Kris1991, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#363354159 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Fresh Prep Slicer & Shredder Attachment 5KSMVSA
Not mad about this product. You have to cut vegetables quite small to fit the food pusher therefore it doesn't really save you a lot of time and effort.
Customer review from kitchenaid.com.au
Response from kitchenaid.com.au
Thank you for letting us know! We're always trying to improve our designs to make them as helpful in the kitchen as possible. We're sorry it hasn't quite met your expectations and we're taking this design into consideration for future models to implement. The design team is willing and capable thanks to feedback like yours.
Broken & Disappointed
Very disappointed. The Feed Tube has broken apart from the Attachment Housing, rendering this accessory completely useless. I've only had this for less than 2 years & only used it once every few months for shredding cheese. Always hand-washed. Can't find parts for this. For something so expensive, I would have hoped to get at least 10 years considering how often it was used.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello Psand! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, your phone number and your address. Please include case/review ID #815253 in the subject line. We look forward to hearing from you! -Max