K400 Variable Speed Blender with Tamper KSB4028
Product details
Web ID: 10079494Plastic containers are the worst
Loved it initially. And at some point the plastic jar cracked and leaked into the base and burned out the motor. Just a terrible design and a plastic jar that failed miserably. I didn’t even bother with pursuing the warranty and chucked it all into the garbage. What a complete waste of money.
Response from KitchenAidTeam
Hi Heyhye, Thank you for providing feedback on your Blender. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Great smoothies!
(This review was collected as part of a promotion.) Purchased this blender after reading other positive reviews. Did not disappoint! Makes fantastic smoothies.
Customer review from kitchenaid.com
Stand buy their products
This was a replacement due to the pitcher leaking after almost 2 years of use. Kitchen Aid couldn’t have been more helpful.
Customer review from kitchenaid.com
Stand buy their products
This was a replacement due to the pitcher leaking after almost 2 years of use. Kitchen Aid couldn’t have been more helpful.
Customer review from Kitchen Aid
Updated model
Bought the blender a month ago but preferred my previous kitchenAid model. The blades of the older model unfortunately jammed at the base of the pitcher/jar and I couldn’t fix it. I tried contacting your center for a replacement jar but my letter was returned marked undeliverable.😩
Customer review from kitchenaid.com
Response from kitchenaid.com
Dear (808) Wayne, Thank you for your feedback. While your Blender seems to be functioning as intended, we're sorry to hear it hasn't fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Fantastic High Quality Product!
Bought this as a monthers day gift for my wife as she is loving her smoothie making and she absolutely loves it. I used the FREE engraving to write a lovely message marking the occasion and year too which was an amazing added extra. We wanted a very quiet blender (which is hard to come by) and this one certainly ticks that box. It also has a very sturdy and strong construction, not cheap and nasty like many other brands. The controls are also very simple and user friendly
Recommends this product
Customer review from kitchenaid.com.au
Poor quality and durability
We have this product and, like others, suddenly it started leaving rust residue from the gear of the jar. Then the gasket broke. We only used it to make smoothies and took great care with cleaning and drying. Very VERY disappointing. We have not owned it for long. It used to be that Kitchen aid was the most reliable brand we knew and used.
Customer review from kitchenaid.com
Response from kitchenaid.com
Dear Former KitchenAid..., Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291183136 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
The blender does an excellent job at almost every blending need. However, the bottom bearing where the shaft comes through the blender bowl keeps going out. Kitchenaid has been very good about replacing with a new blender, but there is a problem here. I am now on my third blender in five years, with just normal household use.
Recommends this product
Customer review from kitchenaid.com
Response from kitchenaid.com
Dear xxxxxxxxxxxxxxxxx..., Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290897948 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team