KCM0802 Custom Pour Over Coffee Maker
Product details
Web ID: 1965209Ratings & Reviews
5 customer images
A great product!
The first of this model did not work and had to be returned. The replacement works perfectly and is a pleasure to own. The coffee is outstanding and
Customer review from Kitchen Aid
makes great tasting coffee
I got this as a Christmas gift from my wife and I am loving it!
Customer review from Kitchen Aid
NO REPLACEMENT FOR THE CARAFE
Best coffee maker until I had to move, and the CARAFE broke in the move. Tried for the last 3 years for the replacement of the CARAFE. Kitchen Aid and their ZERO help (can't even send them an email, to locate where I could find a 8 cups replacement CARAFE).. Once I purchased this coffee maker, I purchased up to 5 different appliances, and regret it, because if they break, I know I can't get the service I desserve...
Customer review from Kitchen Aid
Response from Kitchen Aid
Hello, Sly_Malone! We are terribly sorry to hear about your KitchenAid coffee maker. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (251873721). We look forward to hearing from you! -Justine
Nice upgrade from my old coffee maker
Overall, I am very pleased with this coffee maker. The coffee it brews is much better than my old machine. I have one comment and one complaint. The comment: Since this machine is supposed to mimic the pour-over method, I expected a flat bed of grounds when the brewing was done. Instead, the ground bed is surprisingly conical. The complaint: I have the maker set to brew 3 cups of coffee but it brews 4. It isn't the grounds. I use the same coffees I used with my old maker. On that machine, the amount of water out was very close to the amount of water I put in. The grounds I use are pre-ground rather fine (#4 grind) and I weight them before putting them into the machine. It's not a big problem. I've gotten used to it. Again, overall, I am very pleased with the machine.
Recommends this product
Customer review from Kitchen Aid
Quit working
I purchased this coffee maker with a Mixer, toaster and kettle. I’ve had this coffee maker for about 3 years and it recently quit working. I expected more from KitchenAid due to their reputation of quality small appliances. I did not use this machine very much and was quite disappointed when it quit working. I did notice over the past year it wasn’t brewing coffee very hot compared to when I purchased it new. The reason I bought this particular model because it was recommended by the SCAA.
Customer review from Kitchen Aid
Response from Kitchen Aid
Hello, ! We are terribly sorry to hear about this inconvenience with the Custom Pour Over Coffee Brewer (KCM0802CU). We would love to look into this situation and we are also here to help. Please email us at CanadaSocial@kitchenaid.com to review your case by including your best contact number, the serial number, address, and Reference ID number 231350706. Thank you! -Max
My second KA pour over
I’d had a KitchenAid pour over coffee brewer for the past few years. It recently began leaking water. I didn’t hesitate to purchase another. That said, it’s a bit pricey, but better than drinking bitter coffee.
Recommends this product
Customer review from Kitchen Aid
Great features!
I love the kitchen aid red for a pop of color in my kitchen. I wish this coffee maker had a 2 hour shut off instead of a 1 hour shut off.
Recommends this product
Customer review from Kitchen Aid
Do not buy this!
While i loved the coffee maker I am shocked to discover there are no replacement carafes for this. It is still being sold! Bad practice Kitchenaid.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Kentuckyshamrock, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Carafe. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#229925819 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team