Lane Stainless Steel Bar Chain Bracelet
Product details
Web ID: 14465697No
I received this necklace and the wrong name was engraved on it.
Customer review from Fossil
Response from Fossil
Hello Holly! Thank you for leaving your review on Fossil.com. We are truly sorry that The engraving on your Drew Rose Gold-Tone Stainless Steel Bar Chain Necklace is incorrect. Please know that a member of our Customer Care team will be reaching out to you via email to find a solution for you.
Great Customer Service.
I bought this necklace as a gift online and took it to the Troy, Michigan location to have it engraved. The engraving looked great. I shipped it out to my friend. What I didn't know was that it was accidentally engraved upside down, as easy mistake. The recipient contacted me to tell me of the problem. I called the Troy, Michigan location and spoke to Sarah and then Donna, the manager. Donna felt bad and immediately found the same necklace, will engrave it, and ship it to my friend. This issue could have gone a totally different direction but didn't. Amazing customer service.
Customer review from Fossil
I would not re purchase this again.
So sad at this bracelet. Super thin and the plate with the name on it is not legible due to being so tiny
Customer review from Fossil
Response from Fossil
Hi there! Thank you for taking the time to submit a review on the Lane Rose Gold-Tone Stainless Steel Bar Chain Bracelet! We are so sorry that this style was not what you had in mind. We want to help you in any way we can. Please know that someone from our customer care team has reached out to you via email to assist you further.
Would recommend and would purchase again.
I was decently surprised at the quality and thickness of the bar. Would recommend and purchase again.
Customer review from Fossil
Was a gift
Got it for GF for valentines and she likes it. I can speak to the speed of shipment and care in packaging. Engraved and was clean.
Customer review from Fossil
No, I will not
I wasn't happy when I received the product, it's not engraved as I requested.
Customer review from Fossil
Response from Fossil
Hi Ade, We are very sorry to hear about your experience and we would like to investigate your complaint more closely. Please contact our colleagues directly from our service team at ukenquiries@fossil.com. Please be sure to provide any reference numbers you have. Kind Regards, FOSSIL
Smaller and thinner than I assumed
It's cute but I would only gift this to a new born if that makes sense. The bracelet does not fit for normal adult wrist in my opinion.
Customer review from Fossil
Wife was happy with the product
8/10 The product was intended for my wife, not for a special ocassion. I've expected it to be of lesser quality but was amazed to see that it's actually quite decent. Would recommend buying this for gf/wife.
Customer review from Fossil