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52 reviews
ChiefDependableLewa104
2 months agoTrain Tracks
Really appreciate the train track design and connectivity, but the price still seems high for what you get.
Recommends this product
Customer review from LEGO
TameWig052
3 months agoDont buy for the creator train!
I bought this track to go along with the creator train I bought for my son. The train is shown on the track in a photo and there's a link to all the train sets and track along with the train but the creator train is too small for the track. No where on either the train or the track does it say this. I bought this for my autistic son for Christmas who is now super disapointed as he was very much looking forward to making train tracks around around the house. And we bought 2 packs plus the splitter track set for a train that wont fit! This needs to be rectified on your site so no one else disapoints children with this track!
Customer review from LEGO
Response from LEGO
LEGO® Customer Service3 months ago
Oh dear! We're sorry things didn't stay on track with this set. Thank you for taking the time to leave us feedback, we’ll share your comments with our design teams to help with future sets.
InspectorHoneyBee
3 months agoNot enough track
I saw that they retired the flexible tracks which is a shame. You can’t make a full track with this set. My son was gifted the Hogwarts Express & Hogsmeade Station. I thought that buying this set would give us a usable track. So disappointed it didn’t. Could’ve used it for future purchase too, like a Christmas train around the tree.
Recommends this product
Customer review from LEGO
DogMountainLady008
3 months agoThe Flexible tracks cause derailment
On almost every single pass, the flexible tracks causes the rear wheels of the train cars to jump the track. I am using a City commuter train with these extra parts and its fairly frustrating to be unable to use the tracks. The flexible track, if flexed at all, will derail the train. That's kinda the point of the flexible track, so since I now have 6 sets of the tracks and built and rebuilt several times, it obviously a design flaw Lego needs to recall these pieces.
Customer review from LEGO
Watson
3 months ago from Vancouver, WA
Verified PurchaserYes
Still haven't gotten it
Macy's is sending me a product review for an item I haven't received yet. They sat on the order for a week before it shipped. It isn't supposed to get here for a few more days. Bad user experience.
Helpful?
YawningTongue033
4 months agoAlso disappointed
Excited to keep building to go with the train set we recently got, but this was super shocking that the rounded peices in this don't even make a half circle. Was totally expecting more. The back of the box shows a completed circle with a different train set so my expectations led me to believe at least one box would get me half way. Can't really finish the set so kids lost interest.
Customer review from LEGO
LordBonzo
6 months agoIts a bit of a waste
Curved tracks and straight tracks are fine but in my opinion lego should have left out the flexible tracks and added more straight or curved. You need 2 boxes maybe 3 to complete a circuit.
Customer review from LEGO
Disappointed
I purchased this to go with the Downtown Streetcar and Station. Like all the other negative reviews I was disappointed to discover it is impossible to create a closed loop with this set. A few less straight pieces and a few more curves would be a much better set up. Also the way in which the tracks are bundled together was difficult to pry apart and painful with all the sharp edges for the track.
Customer review from LEGO
Response from LEGO
Thank you for sharing your concerns. Please give us a call at LEGO.build/Service-BV so we can get more information and help you with this.