Butterfly Meadow Wine Glasses, Set of 4
Product details
Web ID: 17892691Disappointed
Arrived broken. They refused to reorders for me
Received Broken
I expected better of Lenox didn't know how to properly pack the wine glasses. They are beautiful glasses, but to receive it broken and so many people complaining about the same thing. It's really bad plus you're wasting a lot of money for all the shipping.
Broken piece
Package arrived , I opened the box and one of the glasses was broken. I will return again because this is the second time happened. Box packaging could be the culprit. Not enough bubble wrap.
Breathtaking wine glasses
These Butterfly Meadow wine.glasses, are absolutely LOVELY! Countless the raves that I get, when using them!
Imperfections
I received two boxes of wine stem glasses today and every single one of them were filled with imperfections. So disappointed.
Response from Lenox Team
I'm really sorry to hear about the imperfections in the wine stem glasses you received. It must be quite disappointing to find that they don't meet your expectations. If you have trouble getting this replaced, please feel free to send us an email to info@lenox.com. We look forward to hearing from you.
chipped , wine class
wine glasses are chipped , we need to go to macys for return, excchange or refund, once we have time. same work ,duble time
Response from Lenox Team
We sincerely apologize for the inconvenience caused by the chipped wine glasses. We understand how frustrating it is to have to make an extra trip to Macy's for a return or exchange, especially when time is limited.
Please know that we are committed to improving our packaging and quality control processes to prevent such issues in the future. Your feedback is invaluable in helping us make these improvements.
To make this process as smooth as possible, please contact our customer service team at info@lenox.com. We can assist you with the return or exchange and explore options to minimize any further inconvenience.
Ms.
The wine glasses arrived broken. They were not properly packed. They are beautiful however I ordered 3 sets and four of the glasses arrived shattered. Overall Rating is 5 stars. Packaging 0.
Loved it
Beautiful
Recommends this product