Tuscany Classics 24 oz All-Purpose Bowls, Set of 6
Product details
Web ID: 17862115Classy perfect
They came intact , packing was careful. perfect size for soups and cereal . Wonderful quality , as it’s LENOX of course.
Broken
One of the bowls arrived broken the other five were fine. Can you send me another one for the set?
Shipped to store and one bowl still came broke
Beautiful and lightweight but had to return because it came with a broken bowl
Nice Deep Soup Bowls
Nice if one wasn’t broken upon arrival.
Recommends this product
Response from Lenox Team
Thank you for taking the time to review our product. Your feedback is essential in maintaining the quality that our customers expect. We are sorry to hear that you have had a bad experience with our product. Please contact us at info@lenox.com. We look forward to hearing from you!
Broken
Love these bowls, but several were broken from very poor packaging when shipped. I’ve revived multiple broken items from Macy’s shipping, it doesn’t take much effort to secure breakables in a correctly sized box with packing material….
Response from Lenox Team
We are sorry to hear that some of your items arrived damaged. We hope you were able to work with Macys for return and exchange information.
BROKEN
Ordered this set from my son’s wedding registry and the package arrived with a broken bowl. Poor packaging job and careless delivery resulted in a furious customer. Is it too much to ask for a little more effort in the way you package your merchandise considering the other two reviews had the same experience? This is ridiculous and unacceptable. Macy’s will be hearing from me. I will not be waisting time returning this. I’ll just shop elsewhere.
Response from Lenox Team
We want to extend our sincerest apologies concerning the issues you have experienced with our product. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us the opportunity to discuss this further with you and make it right. If there is anything else we can do to help, please let us know by sending us an email at info@Lenox.com
Nice size bowels.
When my pkg arrived one of the bowels was broken.I like the 5 I received. My store in Seattle said I would have to mail back all six and they did not carry the brand to replace the broken bowl.
Recommends this product
Broken bowls
The box of bowls were poorly packed by Macy’s, which resulted in broken bowls. It appears that the packer placed the Lenox box in a box twice the size needed, and threw in a piece of bubble wrap 12” x12”, not sufficient to keep the inside box from tumbling around. I’m not surprised by this. Clothes I have ordered are wadded up and placed in a bag that’s too small.
Response from Lenox Team
We are sorry to hear that some of your items arrived damaged. Please contact Macy's for return and exchange information.