Tower Pro True Hepa Air Purifier
Product details
Web ID: 1001569810 reviews
air quality indicator ring is always red after 2yr
I changed the filter regularly. Right after the warranty expired, the air quality sensor is no longer working. The air quality indicator ring stays red with 200+ reading. It used to be less than 10. I put it in my room which is only 150 sqft. I ran this purifier for hours and the number is still that high. I also cleaned it and got a new filter. Nothing works.
Customer review from etekcity.com
Response from etekcity.com
We appreciate you sharing your experience with us. If the air quality readings are off, with the unit turned off, we recommend gently blowing on the dust sensor of the air purifier (located on the back or side of your unit). As an alternative, you can also place the end of a vacuum hose to the sensor and hold it for 10-15 seconds. Then turn the air purifier on to the highest manual fan speed for about an hour. This should help loosen and clear up any larger particles that may be blocking the sensor, which will bring the reading back to normal. If the issue persists, please reach out to us directly. You can email us at support@levoit.com or call us at (888) 726-8520. Our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM PST. We hope to hear from you.
Good unit
Works well, however, a slight odor still persists.
Customer review from etekcity.com
Great product for air quality and protection
This product is quiet and able to filter the air in my 1,000 sq ft great room. During these times you want the best protection in air quality and felt comfortable with having family over with this. Also the wheels makes it perfect to move around.
Recommends this product
Customer review from etekcity.com
very good purchase
have been pleasantly surprised by this air purifier. wanted one that would work on cooking odors as well and this actually does. not instantly but does reduce and remove most of the odor fairly quickly. also keeps the dog smell down. would absolutely recommend this purifier.
Recommends this product
Customer review from etekcity.com
Quiet
Super quiet. Sounds like wind moving in the background.
Recommends this product
Customer review from etekcity.com
Great Air Purifier
Quiet and efficient. When it needs to ramp up it does so automatically. Great purchase and I would strongly recommend you buy one.
Recommends this product
Customer review from etekcity.com
Excellent
Super powerful and works great in our cathedral ceiling open floor space.
Customer review from etekcity.com
Impressive results
I bought a small air purifier for my studio and this one for our house. We have been heavily impacted by smoke from the fires in Northern California, and the air quality has been so bad that we have had two different weeks during which we had to stay indoors. Yesterday the Tower Pro arrived, and I did a test, turning on the unit to check the air quality. It was excellent. Then I opened the windows and left them open for quite a while. When I again turned on the unit after closing the windows, I noted that the air quality in the house had deteriorated significantly. I left the unit on, and in a matter of minutes, the air quality had improved back to the healthy level that it had been. Finally, my husband had very bad allergies today when he left the house and noted that he was absolutely fine while at home. These products are beautifully designed, and they work extremely well. I am delighted.
Recommends this product
Customer review from etekcity.com