18,000 BTU Window Air Conditioner
Product details
Web ID: 16905524heat feature poor
I have used this for about a month a found it almost useless for heat
Customer review from lg.com
Response from lg.com
Hey there! Your home should always be heated whenever you need it to be with your LG AC unit, so let's help make that happen. We'd be happy to provide you with this link (https://tinyurl.com/25vnsgen), which offers troubleshooting tips to help with your AC unit heating. So we can make sure that everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh
Great unit, now that I purchased it.
Happy with the A/C Heat Unit, they didn’t offer any other product in stock.
Customer review from lg.com
Great air-conditioned
I love the air-condition it works really well, it keeps my house so cold. I just love the way it rotates the air in the room. It's the best air-conditioner I've had in a long time.
Customer review from lg.com
Good unit. Easy to install. Runs quiet. Definitely recommend this product.
Customer review from lg.com
Good AC
So far so good. Has worked well for the throughout the end of June and July.
Customer review from lg.com
Not what I expected
Was it little disappointed with this purchase. It doesn't really cool unless it's set at a very low temperature. 69-70. Anything higher the house is warm. I don't think it works properly.
Customer review from lg.com
Response from lg.com
Hi there. Thank you for reaching us. We're so sorry to hear that you're feeling disappointed with your recent purchase of the LG LW1823HR air conditioner. We can imagine how frustrating it must be to feel like it's not performing as expected. We want to acknowledge your concerns and assure you that we take them seriously. It's unacceptable to have a product that doesn't meet your needs, especially when it comes to something as important as temperature control. We understand that you've found that the air conditioner doesn't cool properly unless it's set at a very low temperature (69-70°F), and anything higher makes the house warm. We apologize for the inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Great window AC
I bought this to cool a room for the kids and dogs to hang out in and it is doing a great job so far
Customer review from lg.com
Great features
I bought this window heat/air unit a couple months ago. This is the second one that I have bought. Works well for heat and air. Very happy with it.
Customer review from lg.com