23000/12000 BTU Smart Window Air Conditioner and Heater

3.9 (10)
Sorry, this item is currently unavailable.
Shop Similar Items
Shop All LG

Product details

Web ID: 16575609

LG window air conditioners provide powerful cooling and heating. Stay comfortable all year long, with our advanced technology. Control key air conditioner features from your phone or favorite smart speaker with the ThinQ app.

  • Product Features

    • Cooling and Heating
    • Control Your Cool from Anywhere
    • Easy Installation
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Hawaii, Federated States of Micronesia, Northern Mariana, Guam, Puerto Rico, Marshall Islands, U.S. Virgin Islands, Alaska, American Samoa, Palau
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • A carrier will contact you to schedule delivery
    • Contact the seller directly to return this item
    • Item is not eligible for in-store returns
    • Must contact seller within 30 days to initiate a return. All items must be fully disassembled and securely repackaged in their original packaging or equivalent protective materials.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.9/5

10 star ratings & reviews

Write a Review
5
2
1
1
1
2 months ago
from Texas

The heating and cooling functions work great but there is an issue of mold forming.

Customer review from lg.com

Response from lg.com

LG Digital Care Team2 months ago

Hey there, Katherine! We would love to give you tips on managing and cleaning mold with your LG AC. You can check out these tips here: https://www.lg.com/us/support/help-library/lg-air-conditioner-regular-ac-maintenance--1343073009426. If you have any additional questions or concerns you'd like to discuss, we would love to chat more on social media. Tag us or send us a private message @LGUSSupport. We would love to help further! ~ Ryan

7 months ago
Incentivized review

Bad blower

Installed unit in June of 2024, AC work great, starting using the heater and the blower stop working.

Customer review from lg.com

Response from lg.com

LG Digital Care Team - Diego7 months ago

Hey there! The comfort of your home is important to us, and we’re here to assist with your heating concerns. A blower issue can sometimes stem from the thermostat settings, a clogged air filter, or a component that may need attention. Send us a private message on social media @LGUSSupport so that we can connect and discuss what options are available to get your house nice warmed up. We’re committed to helping you get your unit running smoothly again! ^Diego

11 months ago

Great features

Love the LG Thin App. I love how I can set the temperature.

Customer review from lg.com

1 year ago

Great unit!

We bought this during the heat of the summer and it has done great keeping up! Has worked great! Very impressed, and was simple to set up. Haven't tried the heater yet, but we will soon as winter hits! I'm sure it will do great just like the A/C!

Customer review from lg.com

1 year ago
from Malverne NY
Incentivized review

Easy to use

Bought 3 weeks ago. Seems to be working well. It’s a little noisy and takes about an hour to cool the space. Time will tell how reliable it will be over time.

Customer review from lg.com

1 year ago
from Oklahoma

Works great

Have had this unit for 2 weeks and am very pleased. It was easy to install and has worked flawlessly through some very hot temperatures.

Customer review from lg.com

1 year ago

We bought this a/c 2 weeks ago right when it was the hottest in Ga. It works great & keeps the lake place cool!!!

Customer review from lg.com

1 year ago
from Nashville, Tennessee
Incentivized review

LG Air Conditioner

Extremely disappointed with this Air conditioner. Seems like the compressor failed after only four days of use. I will never buy LG products again.

Customer review from lg.com

Response from lg.com

LG1 year ago

Hi there. Thank you for reaching us. I'm so sorry to hear that your LG Air Conditioner, model LW2423HRSM, failed on you after only four days of use. I can imagine how frustrating and disappointing it must be to experience such a failure. Firstly, I want to acknowledge your frustration and disappointment. We understand that having a faulty product is not acceptable, especially when it's a new appliance. It's unacceptable that the compressor failed so quickly, and for that, I apologize. I can assure you that we take product quality and reliability very seriously. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris