Madison Park500-Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set, Queen
Product details
Web ID: 17031348
This review is from Madison Park 500-Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set, QueenThe smell
Upon opening the package the smell was so sickening it turned my stomach. I thought maybe something spilled on the box in transit but the sheets would be fine since they were encased in their own plastic covering but when I unzipped the plastic covering the smell was even worse. I returned them. I do not recommend purchasing this item.
Response from Macy's
Dear Customer,
Thank you so much for taking the time to share your feedback with us. We are sincerely sorry to hear about the distressing experience you had with the Madison Park Egyptian Cotton Sheets.
We understand how disappointing—and physically unpleasant—it is to receive a new product that is not in pristine condition, especially when you are looking forward to the comfort of a high-quality sheet set. Please accept our sincerest apologies for the discomfort this caused you.
We maintain very high standards for our products and their packaging, so what you described is certainly not the standard we strive for. We are glad to hear that you were able to return the item, and we have shared your specific feedback with our Quality Assurance team and the manufacturer to investigate this issue further and ensure it remains an isolated incident.
We truly value your business and your honesty, as it helps us improve. We hope you will give us another chance in the future to provide you with the exceptional quality and comfort you deserve.
This review is from Madison Park 500-Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set, QueenNot what I expected
The fabric quality of these sheets seems nice, but they do come out of the dryer very wrinkled. If you're concerned about appearance, for use in a guest room bed for instance, I would not buy them.
Response from Macy's
Dear Customer,
We appreciate you sharing your practical feedback on the Madison Park 500 Thread Count Egyptian Cotton Sheet Set.
We are sincerely sorry that the high maintenance of these sheets has been such a disappointment. We completely understand the frustration of finding a fabric quality you like, only to realize it requires significant effort to look presentable. It is a major letdown when a "luxury" item creates more work—especially for a guest room where you want everything to look crisp and inviting—and we apologize for the inconvenience of having to deal with such deep wrinkles.
You deserve a guest room that looks hotel-ready without the extra labor, and we want to help you understand why this happens and how to manage it.
This review is from Madison Park 500-Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set, QueenVery thin sheets, will not last
Incredibly disappointed in these sheets. I have bought lovely, high quality cotton sheets in the past and that is what i expect based on the product description and price. But these are very thin and will not last long. I can’t return them because I washed them thinking they’d plump up a bit, but no. Waste of money.
Response from Macy's
Dear Customer,
We appreciate you sharing your experience with the Madison Park 500 Thread Count Egyptian Cotton Sheet Set.
We are sincerely sorry that these sheets did not meet the high standards of quality you’ve come to expect from premium cotton bedding. We completely understand the disappointment of investing in Egyptian Cotton, expecting that substantial, durable feel, only to find the fabric feels thin and fragile. It is a major letdown when a product doesn't live up to its description—especially after you’ve taken the time to wash them in hopes of an improvement—and we apologize for the frustration of feeling like your money was wasted.
You deserve bedding that feels like a true investment in your comfort, and we want to help ensure this experience is made right.
This review is from Madison Park 500-Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set, QueenSheet Set
This sheet set downright stank when it was unpackaged...the box it came in, the plastic wrapping, and the fabric. It smelled so bad I wasn't sure it would come out in the wash. Thankfully it did after a double wash. After drying, the sheets were very wrinkled. They are also rough - it feels like a cheap set you'd buy at a box store. Would not recommend.
Response from Macy's
Dear Customer,
Thread Count Egyptian Cotton Sheet Set.
We are deeply sorry and concerned to hear about the unpleasant odor that greeted you upon opening your package. We completely understand how off-putting and frustrating it is to encounter a strong smell from something meant to be clean and fresh for your bed. It is also disappointing to hear that after the effort of a double wash, the sheets felt rough and wrinkled rather than providing the smooth, high-quality experience you expected from an Egyptian Cotton set. We sincerely apologize for the inconvenience and the feeling that the quality did not match the price point.
You deserve a set of sheets that feels luxurious and inviting from the moment they arrive, and we regret that these fell so far short of that standard.
This review is from Madison Park 500-Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set, KingMadison Park 500 Thread Count sheets.
Very nice sheets.... soft.
Recommends this product
This review is from Madison Park 500-Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set, QueenNice and luxurious
These sheets were great. They are deep enough to fit my bed and do not come loose. Very nice cotton. Love them.
Recommends this product
This review is from Madison Park 500-Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set, KingGreat quality!
Love the sheets, blankets and pillows!
Recommends this product
Egyptian Cotton Sheets
I love my both sets that I bought. I got the best night sleep.
Recommends this product