Brooke 29"W Tight Back Club Chair
Offers & perks
Product details
Web ID: 277174225 reviews
Great chair
Very nice chair for a great price. Would have liked it more if it was a little larger. Needless to say, it looks good with our other Ashley furniture.
Customer review from ashleyfurnitureus.com
Need carefully inspection before shipment
Chairs looks fine if no sharp nail appeared
Customer review from ashleyfurnitureus.com
O
Love, this chair! Very comfortable and pretty too!
Customer review from ashleyfurnitureus.com
Disappointed/will return
Chairs are wabbly regardless tighness of chair legs screwed into bottom of chairs. One washer missing in package of chair legs
Response from JLA Home
Dear Connie, Thank you for sharing your concern with us. I have relayed your valuable feedback to our design team and see how we can make improvements continuously. Please kindly note all furniture comes with a 1-year limited warranty. For any questions or further assistance, please contact our customer service at 866-456-8852 or email: jlacs@jlahome.com. We are always here to help and improve your experience with our products.
Beautiful Chairs
I bought two of these chairs, I just love them. Very comfortable.
Response from JLA Home
Dear Nancy, Thank you so much for taking the time to leave an excellent review! We appreciate your time and your business. Have a good one!
Cheaply made
Two small and the legs wobbled
Response from JLA Home
Dear Customer, Thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we are sorry this item did not meet your expectations. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. Thank you and have a great rest of your day.
Going to return
Very low quality. Leg fell off in a first couple weeks.
Response from JLA Home
Dear Mikhail, Thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we are sorry this item did not meet your expectations. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. Thank you and have a great rest of your day.
No thank you
The chair is very hard and not at all cushioned as described. Also, I would like to add the return policy is not easy as stated. I will never buy furniture from Macy's again.
Response from JLA Home
Hello Tina, Thank you for your feedback. We are sorry to hear you are dissatisfied with the quality for the Sarah Tight Back Club Chair you purchased at Macy's. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. We are sincerely sorry this purchase did not meet your expectations. Again, your feedback is very much appreciated!