Heritage 8-Pc. Comforter & Coverlet Set, Full/Queen
Product details
Web ID: 9982753Long Shipping delays
Today is the fifth day since I ordered this product but it still has not been shipped. The manufacturer is extremely poor in processing orders. And they make it difficult to cancel the order even though it hasn’t shipped.
Response from JLA Home
Dear Forrest-
Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the delay in receiving your order. We understand how frustrating this situation must be, and we want to assure you that we are actively looking into this matter. Shipping delays can sometimes occur due to various reasons, and we are committed to resolving this issue promptly. For assistance with your order, we kindly recommend contacting Macy's Customer Service directly at 888-822-6229. Associates are available to assist you Monday though Sunday for 24 hours. They will be able to provide you with the most up-to-date information regarding your shipment. Thank you again for your patience and understanding.
Not worth the money
Terrible quality! Not worth the money!!!
Response from JLA Home
Dear Customer, thank you for your feedback. We’re sorry to hear the comforter and coverlet Set didn’t meet your expectations. This set is crafted for lightweight comfort and style, but we understand that quality expectations can differ. For improved softness and loft, we recommend giving the items a gentle wash and low-heat tumble dry before use. We appreciate your feedback and will share your comments with our product team for future improvements.
Not as I expected
Didn’t love the quality but it is okay. Thought it would be fluffy/thick.
Luxury hotel feel at home
This bedding set is my new favorite! It is so comfortable and feels just like the sets at nicer hotels. I love the layered feel of both the quilt and comforter that allows me to easily adjust for comfort through the night. Being pregnant, I get hot easily, so it's nice to be able to pull back the comforter and still snuggle under the thinner quilt at the beginning of the night. As the temperature drops, I can simply pull the comforter back up and warm up in the soft, pillowy cloud of blanket. I've only washed the thinner quilt so far, but it washed well and seems very durable. I would definitely purchase on my own, just in a different color as anything white doesn't last in my household of five kids.

Customer review from influenster.com
Great comforter
Very nice comforter,sham and pillow cases and decorative pillows doesnt come with a sheet but still nice very durable great fit comfortable and good quality and i love the design

Customer review from influenster.com
You get what you pay for!
Disappointed with this purchase. The material feels cheap and low quality overall. Lots of threads hanging loose everywhere.
Response from JLA Home
Dear customer, Thank you for your feedback. We’re truly sorry to hear that the quality of the product didn’t meet your expectations. We take your concerns seriously, and we will share this feedback with our product team to ensure we continue to improve the quality of our offerings. If you would like help finding a product that better suits your needs, please don’t hesitate to reach out to our customer service team.
Comforter set
Soft and cozy
Beautiful comforter set
Beautiful and good quality
Customer review from lampsplus.com