Solid Cotton 8-Pc. Bath Towel Set
Product details
Web ID: 4715431Nice Towles.
We love these towles. They are super soft.
Come on, Macys!
I haven’t received my order. Why would you want me to rate it. Very confusing!
Response from JLA Home
We're sorry for the confusion and frustration, Patty—it’s understandably irritating to receive a review request for a product you haven’t even received yet. That’s definitely not the experience we want for our customers. If you'd like help tracking your order or resolving this issue, please feel free to reach out to Macy’s Customer Service directly at 1-800-289-6229. Let them know your order status and they’ll be happy to assist.
Fuzzy
I washed it for the first time and after that there’s fuzz on my skin after drying myself with it. These towels have low quality. Do not recommend.
Response from JLA Home
We’re sorry to hear your Madison Park Signature Solid Cotton Towel Set felt fuzzy and left behind lint after washing. This shedding often arises from loose fibers—particularly in new towels—and is a common behavior among cotton textiles. While the issue can be frustrating, it usually improves after several washes. To help minimize lint, we recommend washing the towels separately on a gentle cycle using mild detergent, avoiding fabric softeners, and tumble drying on low heat. Gently shaking the towels after washing can also help loosen and remove excess fibers. We appreciate your feedback—it will be shared with our product team to explore improvements in fabric selection and finishing.
Had to return
Wrong product color delivered
Response from JLA Home
We're sorry to hear you received the wrong color, Ken. We understand how disappointing that can be, especially when you're expecting a specific look. Your feedback is appreciated and will be shared with the appropriate teams.
Plush towel set
This towel set I bought is great! They are plush and think and good quality. We will get lots of use from these.
Recommends this product
Big, soft, absorbent towels
I love these towels. The bath towels are bigger than I expected, they are very soft and very absorbent. I have used them for about two months now and washed them often and they are still like brand new. Would highly recommend these towels
Customer review from influenster.com
New towels
These are great towels this is the second time I’m buying them.
Recommends this product
Quality is not great
I bought 2 full sets and 2 bath sheets. I had some concern when I read the washing instructions and it stated they needed to be washed on delicate. I have done that. The strands are coming out after the second wash. It is like they are coming apart. Still really soft!
Response from JLA Home
Dear Alison, thank you for your feedback. We’re glad to hear you’re enjoying the softness of the towels, though we’re sorry to learn about the issues after washing. The 800GSM towels are crafted with thick, long-staple cotton and a zero twist technique for plushness, which can make the loops more delicate if exposed to rough handling in the wash. Strands coming loose may result from washing the towels with items that have zippers or hooks, overloading the washer, or using higher agitation cycles. Although the care label recommends washing on delicate, we also suggest laundering towels separately in cold water, using a gentle, liquid detergent (avoid bleach or fabric softeners), and drying on low to maintain their structure and longevity. We appreciate your comments—they help us continue to improve the experience. If the problem persists despite following these care tips, please feel free to reach out to our customer service team so we can assist further.