Tuscany 3-Pc. Quilt Set, Full/Queen
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Product details
Web ID: 8023229184 reviews
Quilt rEVIEW
HAD SOME STRINGS IN PLACES THAT COULD COME APART. REQUIRED SOME REPART, TO PREVENT FUTURE DAMAGE.
Nice quality
Very soft and nice coverlet. Soft 100% cotton and feels lovely.
Recommends this product
Dirty Comforter Received
I just received this comforter in the mail today. I really like the comforter; however, I’m very disappointed in the condition of it! The comforter has a huge (15” in diameter) dirt spot on it. Why would a new comforter be shipped in this condition?
Response from JLA Home
We’re very sorry to hear that your comforter arrived in this condition. A large dirt spot is certainly not acceptable and does not reflect the quality we want our customers to experience. We’re glad to know you like the style of the Madison Park Tuscany quilt set, and we’d like to make this right. Please reach out to Macy’s Customer Service with your order details so they can assist you with a replacement or return.
Perfect Summer coverage
Light weight and well made
Madison Park Great Value
Very nice Daybed cover, was lucky to catch sale.
Recommends this product
Madison Park Tuscany bedspread
Good quality Fits well Looks like a matelasse
Recommends this product
Just what I wanted!!!
I was waking up sweating this Summer even though my AC was on. I knew I needed to get a Summer quilt. Went to my go to MACYS and found this classy simple quilt in Ivory. I love that the matching shams came with it. It looks and feels amazing!!!
Weird particle sewn into quilt
I’ve purchased this particular Madison quilt before (I have one on all my beds). They are true to size and I love how soft they are. They are well made and wash/dry nicely. However, there’s an issue with this one that I purchased at Macy’s. There’s something hard sewn into the quilt that appears to be a twig or something hard like that (I hope it’s not a bug). It can’t be removed as it is in between the material and sewn into the pattern. Unfortunately, I didn’t notice it until I put it on the bed and I was smoothing it out and felt the hard lump, I had to flip it over to the other side so it’s not as noticeable. I would have given it 5 stars if it wasn’t for the weird particle sewn into the quilt. I’m hoping Macy’s reads this and contacts me to see what can be done assuming that I can’t return the quilt after it’s been opened.
Response from JLA Home
Dear Customer,
Thank you for taking the time to share your feedback and for being a loyal customer of the Madison Park quilt collection. We're truly sorry to hear about the unusual issue you've encountered with your recent purchase from Macy's. We understand how disappointing it must be to find a hard object sewn into the quilt, especially given your previous positive experiences with this product.
Please know that this is not reflective of the quality standards we uphold, and we take matters like this seriously. Since the purchase was made through Macy's, we recommend reaching out to their customer service team directly at 1-888-822-6229 to report the issue and explore options for a return or replacement, even if the item has been opened. Most retailers will make accommodations for product defects of this nature.