Zuri Faux-Fur Decorative Pillow, 20" x 20"
Product details
Web ID: 6283970Poor quality
Ripped right after the return window. Poor quality, it is not soft and the stitching does not hold up.
Response from JLA Home
Dear Customer, thank you for your feedback. We’re sorry to hear the Zuri Decorative Pillow didn’t meet your expectations. It’s designed with soft faux fur and durable polyester fill, but we understand your concern about the stitching and texture. The issue may have occurred due to friction or pressure during use. To maintain its quality, we recommend spot cleaning with a mild detergent and air drying to preserve the fabric and seams. While returns are limited to the stated window, your feedback is valued and will be shared with our product team for future improvements.
Eh regret buying
These are great, until they aren’t. If they are actually used they get all matted and gross looking. I have the blankets that match and am hoping they will last longer since they can be washed and dried. Wish I had saved my money on the pillows.
Response from JLA Home
Hi Stephanie, thank you so much for sharing your feedback. We're sorry to hear that the pillows haven’t held up as expected. We’re glad to hear the blankets are working better for you, though! If you’d like, we can look into options to make things right, whether it's a return or exchange for a different product that better suits your needs. Please let us know how we can assist you further and thank you again for your input!
Perfect for my sofas and great quality!
Recommends this product
Neutral for most decor
I absolutely love the Zuri faux fur pillow. The fabric is soft, yet durable. It's a perfect size for a couch or bed. This pillow has neutral colors with a little pop to make it stand out. It's easy to spot clean. I also appreciate the firmness of it as well.
Recommends this product
Customer review from Designer Living
Great Pillow
I love this pillow. I got it for our cabin and the faux fur is the perfect touch. It's super soft and looks great! There are a lot of faux furs out there that look terrible or are super scratchy, but the quality of this pillow is top-notch. I couldn't be happier!
Recommends this product
Customer review from Designer Living
So soft
Love this pillow it’s so soft and comfy and looks good with our mountain decor
Recommends this product
Customer review from Designer Living
Soft pillow
We absolutely love this pillow. It's soft and very comfy to lean on. The design is good and it is well made. We have had it for two months now and are looking at getting more. If you want a decent pillow for your bed or couch this is the one to get
Recommends this product
Customer review from Designer Living
Throw pillows
Cheaply made. Ripped within a few days.
Response from JLA Home
Dear Customer, thank you for bringing this to our attention. We have carefully considered your feedback. Please note that due to the nature of the fabric, some shedding is expected. As a future suggestion, we recommend machine washing the item separately in cold water with a gentle cycle. Avoid using bleach and tumble dry on low heat, removing promptly. Additionally, it is recommended to use a Large Capacity Washer/Dryer to allow enough room for the comforter to move around and minimize the risk of damage. We sincerely apologize that this set did not meet your expectations. Once again, we greatly appreciate your feedback.