Kids Toys, Magic Mine Train Tunnel
Product details
Web ID: 728712I would buy this product again.
They absolutely love the magic train bridge! A great addition to the other train sets.
Customer review from Melissa and Doug
Doesn't work.
Cars do not work as promised. One car does not open one car does not close. Very disappointing Melissa and Doug product!
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Gary: Thank you for your comments on the magic mine train set. Providing our customers with quality products is very important to us and I am so sorry to hear about your experience with the train cars. I would love the chance to speak with you, get some details and make this right. Please call me at 800 284 3948. We want every experience you have with us to be a great one! Best, Chelsea
Train Heaven
Adorable gift for my grandsons birthday. It's a nice addition to his train set.
Customer review from Melissa and Doug
Don't waste your money!
I thought this was so cute and my 3 year old would love it. But the sounds don't work. Occasionally we can push the "trigger/button" inside the mountain with our finger and get it to work, but it never goes off correctly with the train. It's very disappointing.
Customer review from Melissa and Doug
sounded better than it ended up being
The description made it sound better than it ended up being. There is no on/off button nor the volume control for the sound effect of the tunnel noise. I think it may be motion sensitive but it seems to be going off with pretty much any minor movement (such as walking within several feet of it). The noise it makes is pretty loud and you just dont want to listen to it for hours. Some of the trains (battery powered engines) tend to get stuck on the black portion which supposed to trigger "treasure". One of the "treasure" carts was not working properly and would not "fill up". Second carts works fine and my toddler likes how it changes. Overall, it is an interesting addition to our rail road set but it is being used w/o batteries and the trains frequently need a little push through the tunnel. Due to these "modifications" i am giving it only 3 stars.
Customer review from Melissa and Doug
"Magic" car broke quickly
Overall I'm very happy with this product but one of the "magic" cars broke within 30 minutes of gentle play. My kids are not rough on their toys and they had barely been playing with it before I realized it was broken. It was disappointing to have it break so quickly.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Susan: Thank you for taking the time to comment on the Magic Mine Train Tunnel. Providing our customers with quality products is very important to us and I am so sorry to hear about your experience with one of the cars. I would love the chance to speak with you, get some details and make this right. Please call me at 800 284 3948 so I can assist you right away! Best, Chelsea
I would purchase this mining set again
My two grandchildren have the coal mining set, had a short learning curve in figuring out how to properly get the coal to dump but got it out after a few attempts and have enjoyed it for 2-3 years now.
Recommends this product
Customer review from Melissa and Doug
Be wary of faulty trains
This appeared as pictured, but the "Magic" train cars did not work as described. One seemed to catch and release just fine, but the other did not. I would steer clear of this for young children, as they may not understand why the "Magic" doesn't always work correctly
Customer review from Melissa and Doug