Percy Modern Platform Bed With Padded Channel Stitched Upholstered Wingback Headboard And Underbed Clearance
Product details
Web ID: 18622712Do Not Buy
No assembly instructions were included with bed frame. The bed from was delivered by third party vendor, First Choice, without assembly instructions. It took two hours trying to work with Macy's customer service who would not help me. They referred me to the third party vendor who did not help me. Their solution was to tell me to search YouTube for instructions, which were not available. Very poor customer service experience.
There are bettter ones out there
Got sent the wrong color. Slats are uneven and some already have tiny cracks. Fine, I can handle these two issues. But some main pieces are drilled unevenly that they can't even be put together. Don't waste your time trying to reach out, I did twice and after the initial back and forth, they just ghost me. Finally I get ahold of Macy and they offered a refund for the return of the bed. What a waste of time.
Great guest bedframe
This bedframe is great for a guest room or a child moving to a larger bed. The packaging was nice and there were not many pieces for assembly. The upholstery adds a nice visual to the room!
Recommends this product
Customer review from bizchair.com
Response from bizchair.com
Grace, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Always remember that customerfeedback@theubiquegroup.com will put you in direct contact with our representatives who are eager to assist you in every way possible should you ever need to contact us. Customer Care (TJ)
Beautiful bed!
What a stunning find! The simple yet sturdy design of this bed is exactly what I was looking for. I absolutely love the beige color- it goes so beautifully with my dark grey and white accents in my bedroom. I also loved how neatly this bed was packaged- all inside the headboard like a puzzle! Easy assembly took no time at all. So happy with my purchase!
Recommends this product
Customer review from bizchair.com
Response from bizchair.com
Thank you for your kind words, Lauren. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your experience. We realize that reviews are powerful tools in developing widespread trust in the marketplace. We also know that personal communication gets to the heart of individual concerns. You may always reach out to us directly at customerfeedback@theubiquegroup.com. We look forward to the next time we’re able to serve you. Have a wonderful day! Customer Care (TJ)
great bed!
Easy to assemble and looks great. I would recommend this to others.
Recommends this product
Customer review from bizchair.com
Response from bizchair.com
Dear Andy, thank you for letting us and the community know about your fantastic experience with us! Always remember that customerfeedback@theubiquegroup.com will put you in direct contact with our representatives who are eager to assist you in every way possible should you ever need to contact us. We hope to see you again soon. Customer Care (TJ)
Awesome Bed frame
Very impressed with the quality and sturdiness of this bed frame. Was very easy to assemble, all parts were included and labeled nicely. Love the Charcoal color that I chose and also how soft the headboard is too! Great buy and would definitely recommend to my family and friends!
Recommends this product
Customer review from bizchair.com
Response from bizchair.com
Hello Friend! Thank you for recommending us in your review and for the great photos! Reviews are very important to the public and to us. As a company, we really want to hear from you personally about your experience. Please allow us to get to know you and serve your needs when you reach out to us at customerfeedback@theubiquegroup.com. We’re glad we made your experience with us a great one and will be happy to help you again soon. Customer Care (TJ)
Beautiful and sturdy!
Great bed frame! Beautiful and very sturdy. Bought for my daughter's room and fits perfect and goes so great. Easy to follow instructions.
Recommends this product
Customer review from bizchair.com
Response from bizchair.com
Thanks! We’re thrilled that you were satisfied with our services and products. Reviews are very important to the public and to us. As a company, we really want to hear from you personally about your experience. Please allow us to get to know you and serve your needs when you reach out to us at customerfeedback@theubiquegroup.com. Your feedback is appreciated, and we hope to be of help again soon! Customer Care (TJ)
Very pretty Headboard!
Bought for my daughter's room. It goes very well, and its really pretty. Easy to put together. Delivered very quickly, and all parts were safely zipped in the back of the Headboard. How convenient. Very happy with this purchase!
Recommends this product
Customer review from bizchair.com
Response from bizchair.com
Thanks so much! We’re thrilled that you were satisfied with our services and products. Your feedback is appreciated, and we hope to be of help again soon! Always remember that customerfeedback@theubiquegroup.com will put you in direct contact with our representatives who are eager to assist you in every way possible should you ever need to contact us. Customer Care (TJ)