Mystic Topaz (3-1/2 ct. t.w.) & Diamond Accent Cushion 18" Pendant Necklace in Sterling Silver
Product details
Web ID: 10776756topaz
nice topaz
Recommends this product
Quality
Very small and the chain is quite dainty. I imagine it would break easily. Returned it.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
How could you even send this out like this?
It could have been a really pretty, simple piece but I'm shocked at the low quality. See photo I'm attaching as it speaks for itself. It looks like it wasn't manufactured correctly and has big spots on the front that look like someone dropped acid or bleach on it. Unfortunately, I so trust Macys from many past purchases that I didn't examine it right away and instead put it on and threw the box out. The flaws showed up against my skin and were pointed out by people around me. It wasn't worth the sale price. I'm stuck with garbage now.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the MACY'S Mystic Topaz (3-1/2 ct. t.w.) & Diamond Accent Cushion 18" Pendant Necklace in Sterling Silver. We understand your item arrived with imperfection and you are not satisfied with your selection. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229) and we will work with you to return this item, or you can visit your local Macy's to exchange it for a new one. We appreciate you giving us a chance to make this right. Sincerely, Macy's Customer Service
Very Pleasantly Surprised
This Mystic Topaz & Diamond Accent Pendant Necklace is stunning. The online photo does not do it justice. The stone is beautifully colored and faceted. It is the perfect size, and it does not twist on the delicate 18" chain. The diamonds are tiny, but they work well with the pendant, adding just a bit of sparkle. I am very pleased with this purchase and believe you might find it the perfect gift to yourself or maybe to someone else. I'm keeping this one and considering gifting possibilities!