Luanna-Ornament Slip-on Loafers
Product details
Web ID: 16040502very disappointed
I bought these shoes because they looked very comfortable but when received I was disappointed. They run small, very uncomfortable you cannot work because they hurt your feet. I didn’t return at first thinking may be it’s the first time I am wearing that’s why they hurt after two times will get okay but still they hurt when I wore them again. Worse thing is due to the return policy I was not able to return on time because I live very far from the mall and time was up and also work so didn’t get a chance to return. These shoes are just taking an extra space in my closet.
Not happy
Beware these run small and no exchanges!!! They hurt like heck! No give at all! Upset I cannot exchange.
Customer review from naturalizer.com
Response from naturalizer.com
We are sorry to hear the Luanna Loafer did not fit as expected and caused discomfort. We value your feedback and review! If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.naturalizer.com/help/faq?icid=Footer_Help_FAQ.
Luanna loafer
The shoe dug into the sides of my foot (by the band across toes) So hard it left a complete image of the band in my foot. Unfortunately it was a non returnable purchase! It wasnt the size as I've ordered shoes & boots before.
Customer review from naturalizer.com
Response from naturalizer.com
We're so sorry to hear about the disappointment regarding the fit of the Luanna Loafer. We’re really sorry about this, and certainly can see how frustrating your experience has been. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance.