Maxwell Ballet Flats
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Product details
Web ID: 21568625Confortable
“They feel just like sneakers great for standing all day.”
Recommends this product
Nice pair of shoes
Nice soft color Good size fit Comfortable I will recommend it to a friend.
Customer review from naturalizer.ca
Excellent fit and comfort!
Bought as my Second pair of Maxwell Ballet Flats. Love them, perfect fit. Able to walk around town without a break in period.
Customer review from naturalizer.ca
Looks nice
I've had many pairs of maxwell flats. This one runs a little small across the top of the door. I think it will stretch out over time, so I'm keeping them and breaking them in. They are very cute.
Recommends this product
Customer review from naturalizer.ca
Shoes do not fit
The shoes are beautiful however they do not fit my daughter, and it seems like it's not possible to return or exchange them as there is no return information on your website.
Recommends this product
Customer review from naturalizer.ca
Response from naturalizer.ca
We are sorry to hear the Maxwell Ballet Flats did not fit as expected. You can find our return instructions here: https://www.naturalizer.ca/en/help/returns?icid=Footer_Help_Returns We value your feedback and review! If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.naturalizer.ca/en/help/faq?icid=Footer_Help_FAQ.
Very comfortable
Very comfortable; would buy them again
Not true to US sizing
I just received a pair of these shoes in a US13. I am very careful ordering size 13's because my experience is that when the shoes are made off shore a US13 fits like a US11. Checking your size chart only to find that it does not actually include measurements for your size 13's should have been a red flag but I was so excited to actually find dress shoes that claim to be true to size that I threw caution to the wind and ordered two pairs. Boy do I regret that decision. The one pair has arrived claiming to be final sale. They fit like a US11 despite claiming to be a US13 M. It's a sad day when a US company claims to use North American sizing to sell their products when they are nowhere near the proper size. Buyer beware. These do not fit true to North American sizing!! And to Naturalizer I say that if you are going to sell a product claiming to be a size 13, at least have the decency to include the measurements in your sizing chart. As a tall woman with long feet I find the omission insulting as well as contributing to false advertising of your size 13 products.
Customer review from naturalizer.ca
Response from naturalizer.ca
Thank you for writing a review for Maxwell Ballet Flat . We are sorry to hear the shoes do not fit as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Canada Consumer Care Department at https://naturalizerca.custhelp.com/app/ask or by phone 800-727-3036 .Thank you for your review.
Comfortable Shoes
Shoes are comfortable. So far I haven’t had any complaints. Very comfortable especially when having to walk around.
Recommends this product
Customer review from naturalizer.com