Stevie Slip-on Loafers
Product details
Web ID: 14416606Poor quality; do not purchase
These loafers are very poor quality. I’ve worn them maybe a handful of times and like others have noted, the buckle on the top broke. The leather shows signs of wear immediately and causes a deep crease across the top. They also stretched immediately. Overall a poorly made product for the price.
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for the Stevie Loafer. We apologize the quality wasn't as expected and value your feedback. Please don't hesitate to call our Naturalizer Consumer Care Department at 1-888-294-1648 if we may be of any assistance with your order. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We would be more than happy to help!
so i brought this shoe just took them out the box and the belt was broke now macys is tell me it to late to return
Guidelines Quality and comfort and look
Guidelines Quality and comfort and look that sums it up GREAT!
Customer review from naturalizer.ca
Great fit & super comfortable
Great fit & super comfortable
Recommends this product
Stevie Loafer
They are a beautiful shoe but broke the metal bar the first time I wore them. I was very disappointed.
Customer review from naturalizer.ca
Response from naturalizer.ca
We are so sorry that this has happened to your loafers. We understand how disappointing that is. If you are within our 90-day return policy, we may be able to assist you with a refund for defective items. They may be returned by mail using a prepaid return label requested from the site. We have noted your order that you received (defective/damaged) items. To review our return policy, click here: https://www.naturalizer.ca/Content.aspx?contentID=exchange&icid=Footer_EnReturns Please be aware that we make no guarantee of a return/refund for items which do not feature a manufacturing defect. If our Returns Department is unable to deem the shoes as defective, unfortunately, no other recourse is available.
Buckle Broke
These were comfortable but the buckle broke after just a few wearings.
Like it
Very comfortable, and they look very nice. They run smaller
Recommends this product
Customer review from naturalizer.ca
Poor quality
I bought these and the clasp broke after wearing them 3 times
Customer review from naturalizer.ca
Response from naturalizer.ca
We're very sorry to learn this has happened to your loafers. Customers can return defective merchandise within 90 days of the date of purchase. To begin your return, please visit https://www.naturalizer.ca/en/help/returns?icid=Footer_Help_Returns at your earliest convenience. Please understand, purchases being mailed back to the warehouse will only receive a refund for the returned merchandise. If you would like the shoes again, we ask that you please place a new order.