Vivienne Flats
Product details
Web ID: 15886236113 reviews
Great shoes
The shoes were sized correctly and are very comfortable and stylish.
Recommends this product
Customer review from naturalizer.com
Comfortable
These shoes are very comfortable. The color is very nice too.
Customer review from naturalizer.ca
Perfect Comfort Baller flat
I’ve bought this shoe before in black. It is one of my favourite brands as they are the only tru comfortable shoes I have the ballet flats, ones with small heel and heels and all of them are wonderful and comfortable. I highly recommend your purchasing these shoes.
Recommends this product
Customer review from naturalizer.ca
Vivienne Flat
Quality, attractive shoes. My third pair. As described, very comfortable with cushioned support. Highly recommend.
Recommends this product
Customer review from naturalizer.ca
Consistently Runs Narrow!
Consistently Runs Narrow! I used to have wide feet but lost weight and am now a normal, slightly on the wider side. These are designed narrow based on looks. I got these for Christmas 4 years ago and accidentally bought them twice more, forgetting the name each time. If you have wider feet, but not Wides, go with the Maxwell or Flexy Foot. The Vivienne are comfortable other than the narrow. I’m a teacher and am on my feet all day.
Recommends this product
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for Vivienne Flat . We are sorry to hear the shoes run narrow and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 1-888-294-1648.Thank you for your review.
Most confortable flats I own! This is my 2nd pair of these shoes and I’m planning on getting them in another color soon. Worth the investment!
Recommends this product
Customer review from naturalizer.com
Followed sizing guides, but too big
These are super cute and I really want to wear them, but after measuring my feet and using the size guidelines and the recommendations of going up from your usual size I received these shoes only to find out they are far too big and fall of my feet when I try to walk in them. Now I have to pay to send them back and try the size I should have bought in the first place to see if they those will fit. Overall a frustrating experience. I wish they just had a local store so I could go try shoes on in person.
Customer review from naturalizer.ca
Response from naturalizer.ca
We are sorry to hear the Vivienne Flat did not fit as expected and caused disappointment. We value your feedback and review! Our Consumer Care Department will be happy to help with the return fee. Please contact our Consumer Care Department when you place your new order and we will be happy to make sure to honor your original purchase price. Please include your original order number and new order number. You can find our contact information here: https://www.naturalizer.ca/en/help/faq?icid=Footer_Help_FAQ.
Quality inconsistency!
I have the shoes in black, and they are fine. The tan pair, however, is too wide and too long even though both are marked 7.5 M.
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for Vivienne Flat . We are sorry to hear the shoes did not fit as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648. Thank you for your review.