Vertuo Next Coffee and Espresso Maker by Breville, Limited Edition Matte Black with Aeroccino Milk Frother
Product details
Web ID: 11373604Phenomenal machine
Just as advertised!
Recommends this product
Customer review from bloomingdales.com
Compact with great quality and ease
Espresso makes a great espresso and coffee. This machine is nice and compact but offers the milk steamer to make the cappuccino we love. Perfect for my apartment.
Recommends this product
Customer review from bloomingdales.com
Love it!
Got this to replace my Keurig. Coffee and espresso are delicious! Love it!
Recommends this product
Customer review from bloomingdales.com
I had 5 coffees and all tasted not really good. And then it stoped working and it’s just sitting there for while
Customer review from Nespresso USA
Response from Nespresso USA
We share your disappointment with your machine experience, Shirin, and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please give us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
Don't waste your money
Have just had another one fail which is my second machine in 3 years - outrageous when you take into account the price and reputable manufacturer. Be mindful when you get a replacement it takes over the balance of the warranty so although this one has fallen well short of the 2 year warranty it's for the dump. I enjoy Nespressos coffee so will probably have to get a higher quality model and hope it doesn't happen again.
Customer review from Nespresso New Zealand
Response from Nespresso New Zealand
Thank you for your feedback. We’re truly sorry to hear about the issues you’ve experienced with your machines. We appreciate your loyalty, and we want to ensure you have a positive experience moving forward. If you’re considering a different model, we’d be happy to assist you in finding one that meets your needs. Please reach out to our customer service team for any further assistance or to discuss your options. Your satisfaction is important to us! ☕🤎
Easy Breezy Espresso Machine
Very easy to use and convenient. The coffe is average and I did have some issues at the beginning when I made my first few cups.
Recommends this product
Customer review from bloomingdales.com
Coffee of quality
I love my Nespresso. Bought it 1 month ago. Make quality coffee. Try it with the milk frother, it's delicious.
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your positive review with us, Jean-F. We are delighted to hear that your Vertuo Next has been delivering the coffee quality you were looking for. Wishing you many more exceptional coffee moments ahead!
Très déçu
Très déçu de cette machine. Fermeture nécessite d’appliquer de la force. Pas de créma persistante, disparaît au bout de quelques minutes. Café pas assez chaud. Le résultat ressemble à un café filtre (au prix de Nespresso…). Plastique fragile. Très bon service après-vente de Nespresso, garantie de satisfaction la machine est retournée.
Customer review from Nespresso Canada
Response from Nespresso Canada
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés que la Vertuo Next n’ait pas répondu à vos attentes. Cela dit, nous sommes heureux que notre service après-vente ait pu vous accompagner avec attention. Votre satisfaction nous tient à cœur, et nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.