PB051 Pods & Grounds Specialty Single-Serve Coffee Maker
Offers & perks
Product details
Web ID: 15508136317 reviews
Weekly cleaning required
Loved that I could brew the right amount for my travel mug. The unit showed I needed to clean which i did last week using the instructions.after the first cleaning the clean light now goes off every week. And the instruction book says not to use paper filters to help reduce grounds that escape permanent filter. The handle tab broke off but rather than replace it I have decided to get a different maker.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your experience. We're disappointed to hear about the issues you’ve encountered with your brewer. We understand how disappointing it is when a product you enjoy starts giving you trouble, especially after following the cleaning instructions and taking care of it. We also regret the inconvenience caused by the broken handle tab and the recurring clean light. Your feedback is incredibly valuable, and we’re always working to improve both our products and support experience. If you’d be open to it, we’d love the chance to look into your case further and see how we can help. Please feel free to reach out to our Customer Service team at 1-800-365-0135. Thank you again for being a Ninja customer. Kindly, Ninja Kitchen US
Leaks coffee from the bottom of the machine
I loved this machine. It makes a great cup of coffee, takes up little space, and looks great. But it leaks. Every single cup of coffee actually leaks under the spill tray on the very bottom of the machine. I'm bummed. I bought a beautiful wooden sliding tray to move it around on my counter. It was gorgeous too. Until the machine leaked all over it repeatedly. One month. That's all it took.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for taking the time to leave a review. We are so sorry to hear that your coffee maker has been leaking and that it damaged your beautiful wooden sliding tray. We understand how frustrating this must be, especially after finding a machine you truly loved. To help resolve this issue, we recommend trying the troubleshooting steps outlined in our guide here: https://support.ninjakitchen.com/hc/en-us/articles/10151467679132-PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide If the troubleshooting does not resolve the problem, the link will direct you to our customer service line where our team will be happy to assist you further. We appreciate your feedback and hope we can help get you back to enjoying your coffee maker soon. Kind regards, Ninja Kitchen US
Versatile coffee maker
I love it !! This coffee machine is sleek, but the color ice blue makes it stand out and adds character to the kitchen counter. It will brew everything from classic to rich to iced coffee and the best part about it is you can choose pods or coffee grounds. It comes with a milk frother as well all in this compact design.
Recommends this product
Sleek design
I LOVE this coffee maker. The color is gorgeous and the sleek design is perfect.
Customer review from sharkninja.com
Missing parts
Missing parts
Great Coffee Maker!
Love this machine, I bought it because it was the only "one cup" machine where I could use booth ground coffee beans and of course k cups. It brews fast, easy to clean, takes up much smaller space (for those of us with small kitchens) than a regular coffee machine. One of the best Ninja purchases I've ever made. Again Ninja came through with a top notch product.
Customer review from sharkninja.com
Great coffee maker
Love this coffee maker, and the sage green is really pretty!!
Customer review from sharkninja.com
Ninja Pods and ground coffee machine
Very satisfied with the performance of my Nija PB051